An ambitious Sales and Retail representative with over a year of experience and team leader with an unwavering commitment to building customer relationships, resolving complex issues and above all keeping a healthy work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Arshad Fabrics
12.2022 - 01.2025
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Dealt and accommodated clients who spoke South Asian languages like Urdu, Hindi or Punjabi.
Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Retail Sales Associate
Circle - K
01.2024 - Current
Increased sales revenue through effective product recommendations tailored to individual customers.
Trained and supervised event staff to complete tasks on time with an organized work ethic and distribution.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Enhanced visual merchandising displays by arranging products strategically and boosting product combos.
Assistant Supervisor and Coordination
GeoPak - Construction And Management
09.2021 - 03.2023
Site job at a Dam construction, overseeing 24 workers.
Rescheduled Morning shifts and food breaks to compensate for weather and working hours. This led to the gap between morning and evening shift be minimized by 1 hour leading to incremental increase in total work accomplished everyday.
Worked closely with management to provide effective assistance for specific aspects of business operations.
2nd Site job at a housing community construction zone
Oversaw purchasing and organization of construction labor and vendor inventory.
Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Education
Mechanical Engineering
University of Calgary
Calgary, AB
06.2027
Skills
Over 1 year of experience in Sales and Customer Relationship management
1 year of experience in Event coordination and order fulfillment
Mechanical Engineering from University of Calgary
Strong computer skills in Word, PowerPoint, CAD, Figma, Photoshop, Ableton, ChatGPT, Email, etc
Multilingual : English (native), Hindi, Urdu, Punjabi, Seraiki
Excellent communication and dealing skills
Has fulfilled leadership positions throughout school, college and team management at work
Critical Thinking with fast paced work ethic
Strong skills and experience in Selling deals, subscriptions and financing