Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Annmarie Christine Jocsing Ababao

Leduc

Summary

Experienced with customer service and transaction handling. Utilizes strong communication skills to enhance customer experiences. Knowledge of maintaining welcoming and efficient front counter environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced with food preparation. Uses effective cleaning techniques to ensure sanitized environment.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FRONT COUNTER ATTENDANT/KITCHEN HELPER

RYAN’S DRIVE IN
07.2023 - Current
  • Operate cash register
  • Process money and credit/debit card payments
  • Bring clean dishes, flatware and other items to serving areas and set tables
  • Clear and Clean tables, trays and chairs
  • Sanitize and wash dishes and other items by hand
  • Package take-out food
  • Portion and wrap foods
  • Stock refrigerators and salad bars
  • Take customers orders
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Remove kitchen garbage and trash
  • Sweep, mop, wash and polish floors

LOCAL STORE MARKETING

AL MAOUSHERJI CATERING COMPANY, MCDONALD’S KUWAIT
12.2021 - 02.2023
  • Gathers information to determine potential sales
  • Gathers information on competitors, prices, and method of marketing
  • Adding fun and building long term sales through activities held within the restaurant like Birthday Parties, Restaurant Tours, Large Food order, Fun Day, Happy Meal Selling etc
  • Welcoming, meeting and greeting the customers in the lobby, making sure their dining experience is excellent and correcting any problem that may arise
  • Helps restaurant achieve its sales targets through Local Store Marketing Activities
  • Hosting a Party or any events
  • Ensuring the Cleanliness of the Restaurants
  • Ensuring items are well stocked
  • Supervise staff and trainees
  • Lead activities with the children by telling or reading stories, educational activities, teaching songs and taking children to local points of interest
  • Engage children in educational activities by telling stories, teaching songs and preparing crafts
  • Synthesize the overall situation of the children and communicate the information to the parents
  • Encourage children to express creativity through media of art, music and physical activity
  • Plan and organize educational activities for Preschool, kindergarten and ages until 13yrs.old

OIC/STORE CASHIER/SALES REPRESENTATIVE

GUESS (CALIFORNIA CLOTHING) PHILIPPINES, OUTLET MALL
12.2020 - 11.2021
  • Assign sales worker to duties
  • Authorize payments by cheque, cash handling and debit/credit card payments
  • Order merchandise
  • Authorize return of merchandise
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

HOSTESS

KUYA J RESTAURANT
12.2019 - 09.2020
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Welcoming the guest upon their arrival and assign their tables
  • Register guests collecting necessary information
  • Provide information about the restaurants, available food items and the prices
  • Respond customer complaints in a timely and professional manner

LOCAL STORE MARKETING

AL MANA GROUP, MCDONALD’S DOHA QATAR
07.2017 - 10.2019
  • Gathers information to determine potential sales
  • Gathers information on competitors, prices, and method of marketing
  • Adding fun and building long term sales through activities held within the restaurant like Birthday Parties, Restaurant Tours, Large Food order, Fun Day, Happy Meal Selling etc
  • Welcoming, meeting and greeting the customers in the lobby, making sure their dining experience is excellent and correcting any problem that may arise
  • Helps restaurant achieve its sales targets through Local Store Marketing Activities
  • Hosting a Party or any events
  • Ensuring the Cleanliness of the Restaurants
  • Ensuring items are well stocked
  • Supervise staff and trainees
  • Lead activities with the children by telling or reading stories, educational activities, teaching songs and taking children to local points of interest
  • Engage children in educational activities by telling stories, teaching songs and preparing crafts
  • Synthesize the overall situation of the children and communicate the information to the parents
  • Encourage children to express creativity through media of art, music and physical activity
  • Plan and organize educational activities for Preschool, kindergarten and ages until 13yrs.old

EVENT COORDINATOR/PROGRAM ASSISTANT (PARTIME)

CHEZ AMIZ
01.2017 - 07.2017
  • Assist the primary planner set up and organize an event
  • Ensure the party meets the expressed desires of the client
  • Requires research skills, interpersonal skills, attention to detail and organizational skill

SECRETARY

MARIANA P R CONSTRUCTION AND GENERAL SERVICES
01.2016 - 07.2017
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic inquiries
  • Order office supplies and maintain inventory
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Keep logs and maintain records

CASHIER

MCDONALD’S BATANGAS
06.2014 - 01.2015
  • Greet and interact with customers in a friendly and helpful manner
  • Accurately process transactions at the cash register
  • Take customer order
  • Do Suggestive selling
  • Operate cash register
  • Process money and credit/debit card payments
  • Answer customer questions about menu items

CASHIER

CHOWKING BATANGAS
09.2013 - 02.2014
  • Greet and interact with customers in a friendly and helpful manner
  • Accurately process transactions at the cash register
  • Take customer order
  • Do Suggestive selling
  • Operate cash register
  • Process money and credit/debit card payments
  • Answer customer questions about menu items

Education

Bachelor of Science - CRUISELINE OPERATIONS IN HOTEL SERVICES

LYCEUM OF THE PHILIPPINES UNIVERSTISTY BATANGAS
BATANGAS CITY, PHILIPPINES
10-2016

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Food safety
  • Cleanliness standards
  • Cash handling proficiency
  • Complaint handling
  • Order processing accuracy
  • Customer engagement
  • Merchandising strategies
  • Marketing analytics
  • Competitor analysis
  • Sales promotion
  • Target audience identification
  • Sales expertise
  • Product and service knowledge
  • Customer relationship building
  • Food handling
  • Emotional support
  • Documentation
  • Physical activity planning
  • Special needs support
  • Food preparation
  • Sanitation procedures
  • Kitchen operations
  • Flexible work schedule
  • Organizational and planning skills
  • Strong work ethic and dependable
  • Caring and empathetic demeanor
  • Computer and Microsoft office skills
  • Art and handcraft demonstrations

Certification

CPR TRAINING - Valid until August 21, 2026, MAGSAYSAY GLOBAL SERVICES INCORPORATED, METRO MANILA, PHILIPPINES


ELEMENTARY FIRST AID (EFA) - Valid until August 21, 2026, MAGSAYSAY GLOBAL SERVICES INCORPORATED, METRO MANILA, PHILIPPINES


FIRE PREVENTION & FIRE FIGHTING (FPFF) - Valid until August 21, 2026, MAGSAYSAY GLOBAL SERVICES INCORPORATED, METRO MANILA, PHILIPPINES


PERSONAL SURVIVAL TECHNIQUE (PST) - Valid until August 21, 2026, MAGSAYSAY GLOBAL SERVICES INCORPORATED, METRO MANILA, PHILIPPINES

Timeline

FRONT COUNTER ATTENDANT/KITCHEN HELPER

RYAN’S DRIVE IN
07.2023 - Current

LOCAL STORE MARKETING

AL MAOUSHERJI CATERING COMPANY, MCDONALD’S KUWAIT
12.2021 - 02.2023

OIC/STORE CASHIER/SALES REPRESENTATIVE

GUESS (CALIFORNIA CLOTHING) PHILIPPINES, OUTLET MALL
12.2020 - 11.2021

HOSTESS

KUYA J RESTAURANT
12.2019 - 09.2020

LOCAL STORE MARKETING

AL MANA GROUP, MCDONALD’S DOHA QATAR
07.2017 - 10.2019

EVENT COORDINATOR/PROGRAM ASSISTANT (PARTIME)

CHEZ AMIZ
01.2017 - 07.2017

SECRETARY

MARIANA P R CONSTRUCTION AND GENERAL SERVICES
01.2016 - 07.2017

CASHIER

MCDONALD’S BATANGAS
06.2014 - 01.2015

CASHIER

CHOWKING BATANGAS
09.2013 - 02.2014

Bachelor of Science - CRUISELINE OPERATIONS IN HOTEL SERVICES

LYCEUM OF THE PHILIPPINES UNIVERSTISTY BATANGAS

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Annmarie Christine Jocsing Ababao