Anne Espadero
Coquitlam
Summary
Sales with 3 years of experience building customer base, attracting potential customers and selling Fashion and Beauty related products. Highly persuasive with excellent influencing and customer service skills. Willing to learn in new environments and work methods. Motivated to share product knowledge and provide excellent service to increase sales. Creative and project based work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
Urban Outfitters
11.2021 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Handling cash and credit customer purchases through checkout in a convenient and time oriented pace.
Website Designer
Self Employed
04.2023 - 11.2023
- Provide Digital Marketing Services such as website design/development, S.E.O, Social Media Strategy, Branding, and more.
- Learned Google Analytics with tacking traffic and data on company's website
- Created Website templates for potential clients
- Created Customer Personas and incorporated marketing tactics such as The Marketing Funnel and S.M.A.R.T Goals.
- Attained potential clients through sales calls (cold calls) and cold emailing.
- Implemented and consistently manage digital and social media marketing to promote website to desired demographic.
Education
Certificate - Digital Marketing
Google Digital Marketing & E-commerce Professional
RemoteBBA - Business Administration
Yorkville University
Online06.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Digital Marketing
- Canva
- Excellent People Skills
- Retail Store Operations
Hobbies/ Interests
- Fashion, Trends, Media
- Cooking
- Creative Digital Media
- Cafe Hopping
Reference
Cailyn Dethridge - Manager at Urban Outfitters
215-715-2000
SBL1039@urbanoutfitters.com
Sara Thompson - Keyholder Position at Urban Outfitters.
778-926-4342
saraythompson3@gmail.com
Timeline
Website Designer
Self Employed
04.2023 - 11.2023
Sales Associate
Urban Outfitters
11.2021 - Current
Certificate - Digital Marketing
Google Digital Marketing & E-commerce Professional
BBA - Business Administration
Yorkville University
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