Summary
Overview
Work History
Education
Skills
Timeline
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Annjeneane Pham

Mira Loma

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Finance Director

Cardinaleway Mazda
02.2022 - Current
  • Improved finance performance through enhancing approvals by structuring loans
  • Managed company cash flow by monitoring daily transactions and finalizing contracts daily
  • Mentored sales people and finance managers, fostering a culture of continuous learning and professional development within the department.
  • Successfully managed multiple audits, ensuring accurate financial information without discrepancies or delays.
  • Established strong relationships with bank representatives and credit analyst

Sales Manager

Cardinaleway Mazda
05.2023 - 10.2023
  • Increased sales by developing and implementing effective sales strategies.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for sales staff, professional development and career growth.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • improved efficiency, resulting in higher conversion rates for the staff.

Internet Sales Director

Cardinaleway Mazda
01.2016 - 02.2022
  • Managed a team of sales professionals, resulting in improved customer satisfaction and higher online sales.
  • Collaborated with the marketing department to create engaging content for the website and social media channels, driving traffic and generating leads.
  • Implemented email marketing campaigns that led to increased click-through rates and conversions.
  • Provided training sessions for new hires on company policies, processes, and software programs, ensuring they were well-equipped for success in their roles.
  • Conducted regular performance reviews for team members, identifying areas of improvement and providing constructive feedback to facilitate growth.
  • Identified new opportunities for business development by researching industry trends, attending conferences, and networking with potential partners or clients.
  • Utilized advanced CRM tools effectively to manage customer interactions, track progress towards goals, and streamline communications within the team.

Automotive Sales Associate

Cardinaleway Mazda
03.2015 - 01.2016
  • Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
  • Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
  • Consistently exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
  • Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
  • Mentored new sales associates by sharing best practices and offering guidance on how to effectively connect with customers for successful outcomes.
  • Utilized CRM software to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.
  • Developed successful sales strategies to maximize customer satisfaction and profit.

Education

High School Diploma -

K12 Homeschool
Eastvale
05.2015

Skills

  • Technology-savvy
  • Organizational Skills
  • Sales team training
  • Sales Tracking
  • Staff Management
  • Performance Management
  • Sales expertise
  • CRM Software

Timeline

Sales Manager

Cardinaleway Mazda
05.2023 - 10.2023

Finance Director

Cardinaleway Mazda
02.2022 - Current

Internet Sales Director

Cardinaleway Mazda
01.2016 - 02.2022

Automotive Sales Associate

Cardinaleway Mazda
03.2015 - 01.2016

High School Diploma -

K12 Homeschool

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Annjeneane Pham