Annitta Brown
Orangeville,Canada
Summary
Dynamic and results-oriented former Crew Member at McDonald's Restaurants, excel in multitasking and interactive communication, enhancing customer satisfaction through exceptional service. Skilled in both food preparation and safety protocols, significantly contributed to a clean, efficient, and welcoming environment, showcasing a blend of hard and soft skills critical to hospitality excellence.
Overview
19
19
years of professional experience
Work History
Crew Member
McDonalds Restaurants
09.2005 - 11.2024
- Worked front counter.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Placed and received orders twice a week.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
High School Diploma -
Centre Dufferin District High School
Shelburne, ONSkills
- Cleaning
- Self-discipline
- Interactive communication skills
- Safety awareness
- Hospitality service expertise
- Cooking
- Order delivery practices
- Cleaning and organization
- Food and beverage preparation
- Opening and closing procedures
- Sandwich preparation
- Positive Attitude
- Multitasking
Accomplishments
Received The Nabeel Chaudhry Shining Star Award 2022
Languages
English
Elementary
Timeline
Crew Member
McDonalds Restaurants
09.2005 - 11.2024
High School Diploma -
Centre Dufferin District High School
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