ANN ISABELLE FIGNOLE
Ottawa,Canada
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Junior Administrator/Receptionist
RE/MAX Affiliates
02.2024 - Current
- Greeted clients, managed approximately 30 incoming calls, emails and faxes per day from customers
- Organized office files, coordinated meetings, handled mail, assisted with client appointments, updated databases, performed data entry, supported real estate agents, recorded financial transactions, reconciled bank statements, prepared invoices, maintained payroll records, and organized budget data
- Provided exceptional support to executives, handling travel arrangements and itinerary planning efficiently
- Expedited document processing through proficient use of office technology equipment such as scanners, copiers, fax machines, and printers
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
- Reduced operational costs with effective budget monitoring and expense tracking
- Handled incoming calls professionally directing inquiries to appropriate personnel
- Ensured timely completion of project deliverables through proactive follow-ups with internal teams
- Supported management in decision-making tasks by preparing comprehensive reports and analyses
- Streamlined office correspondence by drafting letters, memos, emails, and other communications materials on behalf of the management team
- Maintained personnel records and updated internal databases to support document management
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks
- Reconciled account files and produced monthly reports
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability
Field Sales Representative
TSM Inc.
08.2023 - 01.2024
- Maintained high standards of ethical communication, delivered top-notch service to clients, managed office tasks, led product marketing initiatives, advanced client relationships, negotiated sales contracts, ensured client satisfaction, conducted recruitment processes, trained team members, monitored budgets, developed sales plans, analyzed sales data, compiled reports, evaluated sales strategies, applied pricing models, forecasted sales, managed client credit terms, followed financial policies, and provided detailed financial reports
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory
- Maintained thorough knowledge of competitors' offerings enabling effective communication of unique selling points during client interactions
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
- Assisted management in identifying new market opportunities and expanding the company's customer base
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building
- Analyzed market trends to identify growth opportunities within the assigned territory, leading to higher sales numbers
- Developed tailored sales pitches that addressed clients' specific needs, resulting in a higher conversion rate of prospects into customers
Education
No Degree -
Lycée Alexandre Dumas
HaitiHigh School Diploma -
Collège Catholique Mer Bleue
Ottawa, ON06-2023
Skills
- File organization
- Data entry expertise
- Document management
- Meeting scheduling
- Customer service
- Office administration
Languages
English
Native or Bilingual
French
Native or Bilingual
Creole
Full Professional
Timeline
Junior Administrator/Receptionist
RE/MAX Affiliates
02.2024 - Current
Field Sales Representative
TSM Inc.
08.2023 - 01.2024
No Degree -
Lycée Alexandre Dumas
High School Diploma -
Collège Catholique Mer Bleue
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