Driven beauty expert specializing in personalized consultations, professional hair styling, and camera-ready makeup techniques. Committed to enhancing client satisfaction and brand success through exceptional service.
Overview
12
years of professional experience
Work History
Mon Nalek
Beauty Expert
10.2024 - Current
Job overview
Delivered expert beauty consultations that increased customer satisfaction and loyalty.
Demonstrated product application techniques to educate clients on proper use.
Conducted skin analysis tests with clients to determine their individual needs.
Executed hair and makeup for professional branding photoshoot, enhancing clients' visual presence.
Resolved customer inquiries effectively to foster positive relationships and retention.
Partnered with marketing team on promotional events, elevating brand awareness and engagement.
Provided feedback to management concerning customer satisfaction levels with existing products.
Maintained a high level of knowledge about current industry trends, services, and products.
AnnimationsMkUp
Richmond Hill, Ontario
Owner and Master Artist
02.2014 - Current
Job overview
Trained staff on makeup application and hair styling techniques along with customer service skills.
Handled customer inquiries, providing personalized recommendations and support.
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including light bookkeeping and administrative tasks integral to the company's growth.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of hair and makeup services
Collaborated with other owners on joint ventures and shared resources.
Prepared weekly schedules to verify proper event coverage within fiscal guidelines.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Seneca College of Applied Arts And Technology
North York
Associate of Arts from Cosmetic Techniques And Management
06-2012
University Overview
Graduated with Honors
Skills
Personalized hair and makeup consultations
Long Wear Product application for bridal and corporate clients