Annika N. Hassan

• Process, package and ship orders accurately
• Organize stocks and maintain inventory
• Inspect products for defects and damages
• Examine ingoing and outgoing shipments
• Organize warehouse space
• Receive, unload and place incoming inventory items appropriately
• Check, verify and fill customer invoices
• Contribute ideas on ways to improve or optimize warehousing procedures
• Keep warehouse clean and organized daily

• Assisted in the development of comprehensive security procedures, ensuring a safe working environment for all employees.
• Deescalated any conflicts that arose at the front desk or within the premises, maintaining a calm and orderly environment.
• Enhanced building security by conducting regular patrols and monitoring CCTV footage.
• Reduced instances of unauthorized entry by diligently checking identification cards and enforcing strict access policies.
• Maintained daily logs of building activity, ensuring accurate records were kept for future reference.
• Monitored CCTV cameras and alarm systems for security breaches.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Responded quickly to emergency situations to assess and deflect issues.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Greeting and assisting potential customers with storage needs

• Providing tours of the facility and explaining rental options
• Answering phone calls and emails regarding inquiries and concerns
• Processing rental agreements and collecting payments
• Handling customer complaints and resolving issues
• Facility Management:
• Conducting regular inspections of storage units to check for cleanliness and security
• Maintaining the overall appearance of the facility, including grounds and exterior
• Monitoring security systems and access controls
• Performing minor maintenance tasks or coordinating with maintenance personnel for repairs
• Sales and Marketing:
• Promoting storage unit rentals and selling additional products like packing supplies
• Implementing marketing strategies to attract new customers
• Monitoring occupancy rates and identifying opportunities to increase revenue
• Administrative Tasks:
• Maintaining accurate records of customer information and rental agreements
• Processing payments and making bank deposits
• Generating reports on occupancy, revenue, and other key metrics
• Managing delinquent accounts and following up on late payments