Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Annika Lawrence

Abbotsford

Summary

Dynamic and dedicated professional with extensive experience at Whitespot, excelling in customer service and team collaboration. Proven ability to thrive in high-pressure environments while maintaining attention to detail. Skilled in multitasking and active listening, ensuring exceptional guest experiences and efficient order management. Committed to enhancing customer satisfaction through personalized service.

Overview

1
1
year of professional experience

Work History

Waitress/Hostess

Whitespot
04.2024 - 09.2025
  • Provided attentive customer service in fast-paced dining environment
  • Assisted in food and beverage preparation to ensure timely delivery
  • Learned menu items and daily specials to enhance guest experience
  • Maintained cleanliness of tables and dining area for optimal guest comfort
  • Collaborated with kitchen staff to coordinate orders effectively
  • Handled cash transactions accurately during busy shifts
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
  • Answered customers' questions, recommended items, and recorded order information
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

Education

Degree in Progress - Psychology

University of The Fraser Valley
Abbotsford, BC

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Service prioritization
  • Memory retention
  • Active listening
  • Time management

Languages

French
Native or Bilingual

Timeline

Waitress/Hostess

Whitespot
04.2024 - 09.2025

Degree in Progress - Psychology

University of The Fraser Valley

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Annika Lawrence