Annika Heke

-Welcomed and seated guests ensuring the satisfaction of guests and maintaining flow of the restaurant

-Managed reservation and seating system to maximize appropriate seating for all guests that come in

-Provided menu information, and informed guests of specials and other inquiries to amplify a positive dining experience

-Collaborated with kitchen staff, servers, and bar staff to work as a unit to maximize the efficiency and flow of the restaraunt

-Handles front desk operations, ensuring efficient check ins and visitor accommodations

-Correlated communication between various departments helping with workflow, and sharing important information

-Assisted in helping guests and clients feel like they're in a safe welcoming atmosphere

-Utilized phone and computer systems to communicate with colleagues and clients to handle incoming calls, appointments, or and general inquiries appropriately

-Recommended products to guests and assisted them to find the product best fit that they were looking for

-Managed vendor set up to appeal to guests and to ensure optimal organization of products

-Connected with guests and helped address any questions or inquiries they had about products that were being sold

-Able to work with a versatile range of ages including young children and adults

-Works effectively in fast paced environments

-Effectively able to teach new skills

-Able to work sufficiently individually, as well as in a team environment with other colleagues