Annika Cocoy
North Vancouver,BC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Duck Feet Enterprises - BP and Vega Trading LTD
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew
Soul Foods Group
03.2021 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Graduate of Accountancy And Business Management - Business Management
Binangonan Catholic College
Rizal, Philippines08-2021
Graduate of Accountancy And Business Management - Business Management
Binangonan Catholic College
Rizal, Philippines08-2019
Skills
Sales Strategy
Collaborated with clients to deeply understand their needs, define project objectives, and conduct through market research
Adaptability
Driven and adaptable professional skilled at anticipating and responding to changing priorities, taking initiative to deliver high-impact results and maintain excellence in fast-paced, evolving environments
Time Management
Skilled in time management with a strong focus on team collaboration, ensuring projects stay on schedule by efficiently coordinating tasks, supporting team goals, and maintaining consistent, high-quality results under tight deadlines
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Sales Associate
Duck Feet Enterprises - BP and Vega Trading LTD
06.2021 - Current
Crew
Soul Foods Group
03.2021 - 09.2023
Graduate of Accountancy And Business Management - Business Management
Binangonan Catholic College
Graduate of Accountancy And Business Management - Business Management
Binangonan Catholic College
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