Annie Yan
Summary
Experienced in office & retail environment, received education in Canada & China, observed diverse culture and customs, and equipped with profound insights, you will find me easy-going, warm-hearted, self-motivated, organized and a wonderful team player.
Overview
11
11
years of professional experience
Work History
Office Administrator
SLR Consulting
04.2024 - 01.2025
- Coordinated shipments to labs and other SLR offices with accuracy and efficiency
- Handled phone calls and email correspondence professionally
- Submitted maintenance requests on the building tenant portal
- Oversaw distribution of Office, Gym, and Bike Room Fobs
- Greeted visitors and set up meeting rooms for a welcoming atmosphere
- Monitored office inventory & created purchase order to support daily operations
- Organized office public area (mailroom, storage room, boardroom, and kitchen)
- Coordinated catering for monthly meetings to ensure enjoyable events
- Arranged travel bookings and itineraries to support staff needs
Co-Founder & Operations Manager (E-Commerce)
CYPRIS FASHION
11.2014 - 01.2020
- Oversaw the operations of several online jewelry stores
- Assisted in hiring, onboarding qualified employees & creating new hire manuals
- Negotiated with suppliers for product quality and competitive pricing
- Managed payroll calculations and communicated holiday announcements
- Created Q&A manuals for daily customer inquiries and other internal manuals
Office Administrator
Lekani Jewellery
08.2013 - 08.2019
- Greeted visitors in showroom and assisted with product selection
- Managed and redirected incoming calls
- Assisted customer with orders and deliveries via internal ERP system
- Maintained accurate customer transaction records and administrative files
- Managed office supplies inventory for daily operations
Education
Administrative Assistant Certificate -
Vancouver Community College
04.2024
Bachelor’s Degree - English
Nanyang Normal University
07.2012
Skills
- Advanced in Microsoft Office Apps
- Proficient in business documents formatting
- Competent in basic bookkeeping (Sage 50)
- Basic Web Design (WIX), ERP Software
- PDF- XChange Editor, Adobe Acrobat Reader
- Reliable, Proactive, Adaptable, Team Player
- Strong organization skills & detail-oriented
- Initiative-taker, Self-motivator, Progressive leaner
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Office Administrator
SLR Consulting
04.2024 - 01.2025
Co-Founder & Operations Manager (E-Commerce)
CYPRIS FASHION
11.2014 - 01.2020
Office Administrator
Lekani Jewellery
08.2013 - 08.2019
Bachelor’s Degree - English
Nanyang Normal University
Administrative Assistant Certificate -
Vancouver Community College
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