Summary
Overview
Work History
Education
Skills
Otherpositionsheld
Timeline
Generic

Annie Rey

Castlegar,Canada

Summary

A results-driven leader with over 10 years of experience in government administration, branch management, and multi-site operations. Proven ability in managing teams, budgets, and optimizing processes to improve operational efficiency. Expertise in public service operations, contract management, and financial oversight, with a strong focus on aligning team performance with organizational goals.

Overview

7
7
years of professional experience

Work History

Owner

Gusto Ko Asian Store Inc.
Castlegar, BC
09.2023 - Current
  • Spearheaded the launch of a specialty grocery store, managing all aspects of operations, from sales strategies to inventory management and supplier negotiations
  • Implemented customer-centric processes that improved satisfaction and retention, increasing foot traffic by 20%
  • Coordinated logistics for stock delivery, optimizing supply chain processes and reducing operational costs by 10%
  • Developed marketing strategies through social media and local advertising to build brand awareness in the community

Branch Manager

Kootenay Savings Credit Union
Castlegar, BC
07.2022 - 03.2024
  • Directed two branches with combined assets over $100M, managing financial services, employee performance, and customer engagement
  • Increased branch revenue by 15% through targeted sales initiatives and cross-selling financial products
  • Recruited, developed, and led a high-performing team of 25, resulting in improved employee satisfaction and a 30% reduction in turnover
  • Enhanced operational efficiency by streamlining processes, ensuring adherence to all regulatory and compliance requirements

Branch Manager

BMO Bank of Montreal
Kenora, ON
01.2021 - 01.2022
  • Oversaw daily operations, delivering financial advisory services and managing branch P&L, contributing to a 20% increase in revenue
  • Directed HR functions, including recruitment, training, and performance management for a team of 15, driving a culture of excellence
  • Cultivated key client relationships, increasing portfolio growth by 12% and achieving the branch’s highest customer satisfaction scores
  • Collaborated with senior leadership to execute strategic initiatives, ensuring alignment with corporate goals

Finance & Admin Unit Lead

Government of Alberta
Peace River, AB
01.2018 - 01.2020
  • Managed finance and administration operations for six offices across Northwestern Alberta, with a focus on HR, financial forecasting, fleet management, and resource allocation
  • Led a team of 29 unionized staff, ensuring service level agreements (SLAs) were met, reducing administrative processing time by 25%
  • Implemented a reorganization of unit functions to streamline workflows, contributing to a 10% reduction in operational costs
  • Directed budgetary oversight, ensuring proper allocation of a $5M annual budget, and prepared financial reports for senior leadership

Education

Professional Upskilling for Clean Energy -

NAIT
12.2024

Equity, Diversity, & Inclusion | Cultural Intelligence (CQ) -

NAIT

Cultural Intelligence (CQ) -

NAIT

Biases and Microaggressions Training -

NAIT

Crucial Conversations -

Government of Alberta

Office Management -

Narra Institute of Technical Education
Philippines

Skills

  • Operations & Team Leadership
  • Contract & Vendor Management
  • Budgeting & Financial Reporting
  • Fleet & Facility Management
  • Strategic Planning & Execution
  • Policy Implementation & Compliance
  • Client & Stakeholder Engagement
  • Diversity & Inclusion Initiatives

Otherpositionsheld

  • Owner, Mignonette Travel Services, Palawan, Philippines
  • Financial Advisor, TD Bank, Peace River, AB
  • Senior Financial Services Representative, CIBC, Moosonee, ON
  • HR, Payroll and Finance Admin, Moosonee Transportation Limited, Moosonee, ON
  • HR and Benefits Clerk, Weeneebayko Area Health Authority, Moose Factory, ON
  • Payroll and Benefits Generalist, James Bay General Hospital, Moosonee, ON
  • Administration Clerk, Cochrane District Social Services Administration Board, Moosonee, ON

Timeline

Owner

Gusto Ko Asian Store Inc.
09.2023 - Current

Branch Manager

Kootenay Savings Credit Union
07.2022 - 03.2024

Branch Manager

BMO Bank of Montreal
01.2021 - 01.2022

Finance & Admin Unit Lead

Government of Alberta
01.2018 - 01.2020

Professional Upskilling for Clean Energy -

NAIT

Equity, Diversity, & Inclusion | Cultural Intelligence (CQ) -

NAIT

Cultural Intelligence (CQ) -

NAIT

Biases and Microaggressions Training -

NAIT

Crucial Conversations -

Government of Alberta

Office Management -

Narra Institute of Technical Education

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