Summary
Overview
Work History
Education
Skills
Languages
Small Business
Timeline
Generic

Annie Nguyen

Vancouver

Summary

I am a motivated professional with hands-on experience as an intern in sales and supply chain management. During my internship, I successfully contributed to revenue growth, built strong client relationships, and optimized supply chain processes, showcasing a proactive and results-driven approach. My time in the trading industry, particularly in importing and exporting aluminum extrusions to manufacturers and distributors, allowed me to develop a solid foundation in market dynamics, negotiation strategies, and logistical coordination.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Nesters Market
11.2021 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Sales Specialist

Hien Khai Canada Trading Co.Ltd
01.2022 - 09.2022
  • Assisted in expanding the company's presence in the North American aluminum extrusion market.
  • Conducted market research to identify and source potential clients, generating leads for sales proposals.
  • Managed customer relations, including order tracking, shipment schedules, and follow-ups to ensure client satisfaction.
  • Coordinated logistics and handled customs clearance for container shipments, ensuring timely order fulfillment.
  • Gained hands-on experience in marketing, sales, and customer relationship management.

Education

Bachelor of Arts - Economics

Simon Fraser University
Vancouver, None
12-2024

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Customer relations
  • Client service
  • Complex Problem-solving
  • Process improvement
  • Product promotions
  • Strategy development
  • Revenue generation

Languages

English
Full Professional
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working

Small Business

Owner of a small online business specializing in Korean goods, with hands-on experience in logistics, negotiation, and customer relationship management. Successfully manage supply chains, secure favorable supplier terms, and build strong customer loyalty. Skilled in problem-solving to optimize operations and drive results, consistently ensuring customer satisfaction and operational efficiency.

Timeline

Sales Specialist

Hien Khai Canada Trading Co.Ltd
01.2022 - 09.2022

Cashier Team Lead

Nesters Market
11.2021 - Current

Bachelor of Arts - Economics

Simon Fraser University
Annie Nguyen