Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Culinary Catering Services
06.2022 - Current
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Camp Counselor
Pedalheads Bike Camps
06.2023 - 08.2023
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.