Annie Kot
Moose Jaw,SK
Summary
Organized and dedicated team player with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Hairstylist
Self-employeed
04.2022 - 04.2023
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Increased salon revenue by upselling products and additional treatments.
Executive Assistant
Tunnels Of Moose Jaw
07.2019 - 07.2020
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
Payroll Specialist
Pro Canada West
04.2017 - 07.2019
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Coordinated office inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases.
Administrative Assistant
Technical Safety Authority
10.2017 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Hairstyling Diploma - Hairstylist
Elite Hairstyling And Esthetics Training Center
Moose Jaw, SK07.2021
Business Diploma - Financial Services
Saskatchewan Polytechnic
Moose Jaw, SK04.2017
Skills
- Highly Motivated Self-Starter
- Relationship building and management
- Business Development
- Sales and Marketing
- Workflow Optimization
- Computer Proficiency
- Data-Driven Solutions
Community Engagement
Activities Director
-Hilltop Retirement Home
Activities Director
-Cypress Elementary School
Intern
-Bethel School of Ministry
Timeline
Hairstylist
Self-employeed
04.2022 - 04.2023
Executive Assistant
Tunnels Of Moose Jaw
07.2019 - 07.2020
Administrative Assistant
Technical Safety Authority
10.2017 - 10.2018
Payroll Specialist
Pro Canada West
04.2017 - 07.2019
Hairstyling Diploma - Hairstylist
Elite Hairstyling And Esthetics Training Center
Business Diploma - Financial Services
Saskatchewan Polytechnic
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