Annie Glajch
Stoney Point
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Line Assembly Worker (TPT)
Stellantis Windsor Assembly Plant
12.2022 - Current
- Performed repetitive tasks with speed, accuracy, and attention to detail on a production line
- Followed safety protocols and quality standards to ensure defect-free automotive parts
- Adapted to changing tasks and priorities in a dynamic manufacturing environment
- Developed strong work ethic, stamina, and problem-solving skills in high-pressure settings
Server
Big Mac Barbecue
01.2022 - Current
- Delivered exceptional customer service in a fast-paced brewery environment
- Managed food orders, table service, and guest inquiries with professionalism
- Collaborated with kitchen and bar staff to ensure smooth service and a positive customer experience
- Contributed to a welcoming and enjoyable atmosphere for all guests
Crew Trainer
McDonald's
08.2022 - 02.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Youth Soccer Referee
Windsor, Belle River, and Stoney Point Soccer Club
01.2018 - 08.2022
- Officiated youth soccer matches, ensuring fair play and enforcing game rules and regulations
- Managed game flow, timekeeping, and on-field conflict resolution in a fast-paced environment
- Communicated clearly with players, coaches, and spectators to promote sportsmanship and safety
- Adapted to varying age groups and skill levels while fostering a positive playing environment
Crew Member
Tilbury ONroute
01.2021 - 01.2022
- Serving customers at the front counter, (taking orders, making beverages)
- Working at the soup and salad station, (making food orders, stocking fridges and coolers)
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Pharmacy Assistant
Healthpoint Pharmacy
01.2020 - 01.2022
- Assisted pharmacy staff with preparing medications and filling orders.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Crew Member
A&W Comber
01.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Science - Nursing BScN
St. Clair College
Windsor, ON04-2028
High School Diploma -
Belle River District High School
Belle River, ON06-2023
Skills
- Communication (verbal & written)
- Teamwork & collaboration
- Time management
- Problem-solving
- Quick learning
- Adaptability
- Conflict resolution
Certification
- Smart Serve Certified, Ontario, 2022
- CPR-BLS Provider (C) & AED, Second Chance CPR, 2024
- Standard First Aid Certified, Second Chance CPR, 2023
Timeline
Production Line Assembly Worker (TPT)
Stellantis Windsor Assembly Plant
12.2022 - Current
Crew Trainer
McDonald's
08.2022 - 02.2023
Server
Big Mac Barbecue
01.2022 - Current
Crew Member
Tilbury ONroute
01.2021 - 01.2022
Pharmacy Assistant
Healthpoint Pharmacy
01.2020 - 01.2022
Crew Member
A&W Comber
01.2019 - 01.2020
Youth Soccer Referee
Windsor, Belle River, and Stoney Point Soccer Club
01.2018 - 08.2022
Bachelor of Science - Nursing BScN
St. Clair College
High School Diploma -
Belle River District High School
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