Annie Estrada
Mississauga,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Cashier
Copacabana
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Assistant Manager
Inversiones Malena S.A
07.2018 - 03.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
University Mariano Galvez De Guatemala
Guatemala City 11.2021
Skills
- Cash Register Operation
- Drawer balancing
- Customer Assistance
- Product Recommendations
- Conversat in Spanish and English
- Customer Service and Assistance
Timeline
Cashier
Copacabana
06.2022 - Current
Assistant Manager
Inversiones Malena S.A
07.2018 - 03.2022
High School Diploma -
University Mariano Galvez De Guatemala
Similar Profiles
Karlee SawatzkyKarlee Sawatzky
Restaurant Hostess at CopacabanaRestaurant Hostess at Copacabana
Yolaine BonheurYolaine Bonheur
Housekeeper at Atlantis CopacabanaHousekeeper at Atlantis Copacabana
WELLINGTON LUIZ DE SOUZAWELLINGTON LUIZ DE SOUZA
Receptionist at Premier Copacabana HotelReceptionist at Premier Copacabana Hotel