Annie Chen
Toronto,Ontario
Summary
Disciplined finance focused student pursuing opportunities to further enhance studies and financial services experience. Experienced at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors. Hoping to gain more knowledge and experience in the financial work field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Arabica Coffee
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Increased sales significantly
Branch Manager
Boba Boy
03.2021 - 01.2023
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Accounting Assistant
Ingenious Solutions
02.2021 - 08.2021
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, cheqes, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
Education
BBA - Finance And Economics
University of Toronto
Toronto, ON04.2026
High School Diploma -
Agincourt Collegiate Institute
Agincourt, ON06.2022
Skills
- Guest Relations Management
- Retail Management
- Upselling Techniques
- Project Management
Certification
- Grade 10 Piano Honors at the Royal Conservatory of Music
Additional Information
- Marketing and Events intern for the Rotman Commerce Pride Alliance
Timeline
Barista
Arabica Coffee
08.2023 - Current
Branch Manager
Boba Boy
03.2021 - 01.2023
Accounting Assistant
Ingenious Solutions
02.2021 - 08.2021
BBA - Finance And Economics
University of Toronto
High School Diploma -
Agincourt Collegiate Institute
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