Annie Beamish
Toronto / Ottawa,ON
Summary
Dynamic operations specialist supporting C-Suite executives with a focus on aligning strategic initiatives with business objectives. Expertise in managing complex schedules, facilitating high-stakes meetings, and utilizing AI tools to streamline processes, fostering collaborative workplace cultures.
Overview
15
15
years of professional experience
Work History
C-Suite Executive Support
Senior Expansion Pack for Growth Marketing
02.2025 - Current
- Supported C-Suite executives by aligning strategic initiatives with business objectives
- Managed complex schedules and coordinated high-stakes meetings while safeguarding confidential communications
- Coordinate high-level stakeholder meetings and strategic planning sessions
- Organized information using Obsidian for improved knowledge management.
Senior Team Operations Specialist, Merchant Services: Retail Team
Shopify
01.2023 - Current
- Provide high-level administrative support to Vice President and senior retail team executives
- Manage complex schedules, coordinate high-stakes meetings, and handle confidential communications
- Streamlined operational processes with Ramp expense management system and AI workflow tools to enhance efficiency
- Facilitated team events (Bursts, Townhalls, Homesites) to strengthen workplace culture and engagement
- Leveraged Cursor IDE and Pi for automated task management and data analysis, improving task tracking
- Ensure seamless daily operations through meticulous attention to detail and AI-enhanced productivity
Team Operations Specialist, Merchant Services: Payments & Financial Services
Shopify
01.2022 - 01.2023
- Streamlined operational processes and coordinated cross-team project management to enhance workflow efficiency
- Managed document preparation, data entry, and report generation using AI tools to improve information accuracy
- Implemented Obsidian-based knowledge systems to support team collaboration and knowledge sharing
- Organized team-building events to enhance collaborative workplace culture
- Supported dual teams while serving as Executive Assistant to six senior professionals
Coordinator, Merchant Services: Shipping & Transactions Teams
Shopify
01.2021 - 01.2022
- Coordinated operations for dual teams, enhancing support for six executives in fast-paced a fast-paced environment
- Demonstrated exceptional organizational skills in office and project management, streamlining workflows for improved efficiency
- Adapted quickly to dynamic operational requirements while maintaining operational excellence
- Led office culture initiatives and organized large-scale team events, fostering team cohesion within the Shipping Team
Technology Mentor
Connected Canadians
01.2019 - 01.2021
- Developed curriculum and workshops collaboratively with Ottawa Public Library and National Art Gallery to enhance community engagement
- Create educational content on digital safety, government website navigation, and scam awareness
- Integrated AI tools into learning materials to improve training effectiveness and engagement
- Supported seniors in digital literacy through personalized guidance via email, phone, and virtual sessions
- Handle sensitive information with discretion, professionalism, and confidentiality
Server
Giulietta Restaurant
01.2019 - 01.2021
- Led staff development initiatives and fostered positive guest relations to enhance customer experience
- Managed front-of-house operations, overseeing scheduling, inventory, and financial administration to ensure smooth daily operations
- Coordinated events while maintaining high service standards across various business initiatives to drive guest satisfaction
Director of Events and Community Manager
Workhaus Coworking Inc.
01.2016 - 01.2019
- Spearheaded event planning from conception to execution, enhancing attendee engagement and satisfaction
- Managed budgets and deadlines for events, ensuring alignment with organizational goals and stakeholder expectations
- Cultivated positive office culture, fostering collaboration among clients, community members, and staff
- Utilized interpersonal skills to create inclusive, connected communities
- Made independent strategic decisions in fast-paced, ever-changing environment
Administrative Consultant
Trans Canada Trail Organization
01.2014 - 01.2015
- Delivered comprehensive administrative support to Executive Management, enhancing decision-making efficiency
- Coordinated executive scheduling and policy interpretation while ensuring timely consultant contract follow-up
- Optimized executive time management and daily operational efficiency
- Streamlined communication with local partners and stakeholders to foster collaboration and alignment
Market Research Officer
Library and Archives Canada
01.2011 - 12.2011
- Analyzed and evaluated data to provide actionable insights for senior management decision-making
- Delivered presentations to peers, managers, and executives on public feedback analysis
- Created stakeholder surveys to assess national and cultural project impact
- Coordinated projects and optimized calendars for executive management to enhance operational efficiency
Education
Bachelor of Arts (Honours) - Sociology
Ryerson University
01-2013
Skills
- Executive Support
- Program management
- Business Development
- Operational management
- Project coordination
- Stakeholder engagement
- Financial Administration
- Budget management
- Digital Workflow Optimization
- Data Analysis Tools
- Project Management Platforms
- Calendar Management Systems
- Financial Administration Software
- Obsidian
- Communication tools
- Claude VS Code
- Microsoft Office Suite
- Process improvement
- Project oversight
- Team collaboration
- Event planning
- Attention to detail
- Confidentiality management
- Corporate Event Management
- Time management
- Motivation
- Problem resolution
- Marketing & Growth
- Problem resolution
Accomplishments
- 10+ years of customer service and executive support excellence
- Proven track record supporting VP and C-Suite level executives
- Expert in budget management and event coordination across multiple markets (Toronto, Kitchener, Calgary)
- Advanced AI tool integration for enhanced workplace productivity and efficiency
- Developed comprehensive training programs and operational manuals
- Successfully managed complex schedules and high-stakes communications
- Pioneer in implementing cutting-edge AI workflows for executive support
Professional Attributes
- Adaptability: Thrives in fast-paced, dynamic environments with changing priorities
- Leadership: Natural ability to bring people together and create inclusive atmospheres
- Innovation: Consistently finds creative solutions to new challenges using traditional and AI-powered approaches
- Discretion: Trusted with sensitive executive communications and confidential information
- Multitasking: Exceptional ability to manage multiple high-priority projects simultaneously
Technical Proficiency
- Obsidian: Advanced knowledge management, note-taking, and project organization
- Pi: AI-powered task automation and intelligent workflow optimization
- Cursor IDE: Code editing and AI-assisted development for operational efficiency
- Claude VS Code: Integrated AI assistance for document creation and process improvement, Microsoft Office Suite (Advanced), Ramp, expense management, Zoom, Teams, Slack
References
Available Upon Request
Timeline
C-Suite Executive Support
Senior Expansion Pack for Growth Marketing
02.2025 - Current
Senior Team Operations Specialist, Merchant Services: Retail Team
Shopify
01.2023 - Current
Team Operations Specialist, Merchant Services: Payments & Financial Services
Shopify
01.2022 - 01.2023
Coordinator, Merchant Services: Shipping & Transactions Teams
Shopify
01.2021 - 01.2022
Technology Mentor
Connected Canadians
01.2019 - 01.2021
Server
Giulietta Restaurant
01.2019 - 01.2021
Director of Events and Community Manager
Workhaus Coworking Inc.
01.2016 - 01.2019
Administrative Consultant
Trans Canada Trail Organization
01.2014 - 01.2015
Market Research Officer
Library and Archives Canada
01.2011 - 12.2011
Bachelor of Arts (Honours) - Sociology
Ryerson University