Veterinary Receptionist/Admin
Brookville Veterinary Clinic
Campbellville, Ontario
2021 - 2024
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records
- Streamlined office operations to increase productivity by organizing files and maintaining a clean reception area
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone
- Contributed to a positive work environment through excellent teamwork and collaboration with co-workers
- Ensured timely and accurate processing of Insurance claims according to company policies and procedures
- Managed a complex and depending calender, coordinating appointments and meetings