ANNETTE NICELY
Hanford,CA
Summary
Experienced health and behavioral advocate seeking an opportunity to represent the Central Valley's nonprofit services organization. Dedicated to supporting active caseloads of homeless veterans, as well as veterans, families, adults, and youth in need of guidance. Committed to bridging gaps and uplifting the human spirit and community. With a versatile employment history in healthcare facilities and operations across the private, civilian, and military sectors, engaged in private advocacy and veteran support roles prior to and during the CV19 pandemic. Ensuring efficient referrals for veterans, spouses, youth, pediatrics services, and behavioral health counseling needs, including programs for suicidal individuals and substance abuse. Safety Officer responsible for inspections and processing reviews of over 600 near-miss or harm events per year for active military personnel through the DHA VA reporting portal mechanism. Handling the progress of over 100 clients monthly through EMR and collaboratives. Adapting to security, emergency situations, medical safety protocols, infection control measures, and encounters with high-risk populations is second nature. Proactive worker achieves production quotas by deadlines. Noted for identifying potential hazards and adhering to safety protocols.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Line Operator - Quality Analytics
Del Monte Foods Company
05.2022 - 04.2025
- Quality Line Operator with strong operating efficiency acuity, quality analytics, service resolutions, and strong communication to ensure smooth productivity goals met at 100% safety, 100% quality, and 80% performance overall standards.
- Lead in proactive learning, progressed through 3 tier advancements within 1st year in the process demonstrating safety regulatory, time management, and team building for best mission outcomes.
Health Life & Mental Well-Being
Nicely Services - Independent
08.2019 - 04.2022
- Empowered clients to make informed decisions about their treatment options by providing clear explanations of available services and resources, private referrals.
- Provided crisis intervention services to individuals experiencing acute mental health and/or illness challenges, especially during Pandemic a provider resource.
- Ensuring client safety, health & well-being, plan of actions for safety, finance, cohesive household relationship building.
- Maintained meticulous records, privacy act, of client interactions, ensuring proper documentation for future reference and coordination across provider networks.
- Worked effectively with fellow team members and partners to coordinate effective solutions to any question or concern.
- Delivered friendly expert support services in all interactions.
- Key relative long-term case clients sampling: Jul 2019 - 31-y/o US Air Force disabled Veteran; Aug 2020 - 92-y/o US Army Veteran Private referral during pandemic for full live-in care; Sep 2021 - 85-y/o multiple-surgical recovery care.
Healthcare Consultant
Unemployment - DoD Contractor Bidding Period
07.2018 - 07.2019
- Managed while pending contract renewal with DoD/Military Contracts rebidding and unemployment period, managed 100% time securing independent healthcare and private work.
- In the Hanford-Lemoore-Visalia-Fresno-Bakersfield in professional skills sectors began marketing to secure any work relative to Pre-Regulatory Readiness Surveys or brief reports for independent Health care clinics, and 2 manufacturing companies for regulatory compliance issues.
- Acquired CA State Insurance License for purpose readiness for client independence with health, risk, and financial solutions.
- Musician-singer, national anthem & funerals
- Engaged time with disabled USAF son during critical crisis.
Patient Safety Program Manager
General Dynamics/LNAS Health Network/DoD
06.2015 - 07.2018
- Role overview: Senior Analyst, Functional for the Defense Health Agency at Lemoore Naval Health Clinics (Lemoore, Monterey Academy, and Fallon Nevada branches), as Patient Safety Program Manager for the Department of Defense, payor General Dynamics. Self-supervised per regulatory scope reports to Executive C-Suite.
- Note: Department of Defense, Chief Risk Director waived a CA State Nursing License In lieu of my higher Education degrees, healthcare medical assistant and management experience, and for having worked with Veteran's, County Government, and background check clearances.
- Focus: Facilitated a culture of patient safety at Military Treatment Facility for active military, veteran spouses & family advocacy for all services. Proactive in regulatory adherence, and patient service advocacy programs.
- Managed Patient Safety Event investigations database, and worked with Risk, Safety, Emergency Readiness, Provider, Nursing, Operating Services, Urgent Care, and Behavioral Health psychologists and counselor addictions programs. Accreditation plan of action developer. Ongoing inspector.
- Go to resource for staff and patients in clinical and non-clinical settings. Event planner and motivates teams to find solutions. Empowered all staff with 1:1, group, and executive committee planning.
- Lead all staff in building safe transparent communications for effective processes. Training new hires, meet with family and addresses incident, complaints, and process improvements. Works on plan of action with integral executive members for quality excellence service pathways.
- Continuous evaluation of client service flow case records, investigations, department documentation, resource for patient and all staff. Coordinates investigation quality analytics and reports to fiscal, credentialing, education, and human resource departments. Works closely with Risk/Litigation preparatory work with FMEA (failure mode and effects analysis), RCA (Root Cause Analysis), and other City, County, State, and Federal Regulatory compliance.
Environmental Health & Safety Specialist
Adventist Health Network/Jones Lang LaSalle
04.2008 - 05.2015
- Progressed from Executive Secretary in Business Development VP under Chief Financial Officer, then progressed to oversight of large volume of staff and work case loads to Administrative Assistant to Environmental Health & Safety, Quality under VP Support Services Division: Budget, fiscal, regulatory, security, and HR.
- Incoming Jones Lang LaSalle VP noted I was doing the work of an Environmental Health & Safety Specialist without appropriated compensation, otherwise engaged to do necessary required work for the expanding and growing network in other areas.
- Assisted in the development of new policies aimed in promoting environmentally friendly operations across company facilities.
- Contributor to the developed key performance indicators for environmental health and safety initiatives, allowing for accurate tracking, measurement, and refinement of ongoing efforts.
- Spontaneous report writing, analytics presentations, policy, Security Staff Coordinator, Office of Emergency Incident Reporting, and financial budget/project analysis costs.
- Worked with Tri-Counties regions where facilities were licensed: Office of Emergency Management, County Department of Public Health, Police and Fire Departments.
- Responsible for organization of projects managed for five primary departments, team leadership, incident caseloads, resource for employee training, and client security behavioral encounters 5150s, resource for department collaborative and regular committee reporting.
Education
Master of Science - Psychology
UNIVERSITY OF PHOENIX
Phoenix03.2009
Bachelor of Science - Health Administration
UNIVERSITY OF PHOENIX
Phoenix02.2007
Skills
- CPR/BLS, Emergency Readiness
- Public Speaking
- Non-Violent Crisis Intervention
- Outreach Liaison
- Project Management
- Patient/Veteran Advocacy
- Fiscal Budget Analysis
- Research & Discovery, Investigations
- DV Advocate, Mentor
Accomplishments
- Collaborated with Executive Emergency Committee to ensure building of extended license committees within 60 days per regulatory findings.
- CFO assigned new project compliance to improve completion ratings from 55-65%. Able with strong communications with departments to a 95-100% rates within 2 months.
- Fiscal project: Initiated the first $400K on a fiscal-cost savings for Healthcare Network within 4 months toward a $1Mil goal within 1 year network goal.
- Lead Coordinator of a 30 member, band and choir, for annual assembly fo 2600 employee network, volunteer to success.
- Developing active military staff toward excellence in teaching 10 project findings/year for their performance.
- Collaborated and lead the fashion and music segment of the Adventist Health & Partners Pink Diamond Fashion Show 2000's.
- Acquired in 2020 CA State in Insurance License to enhance work history and to support civilian - military well-being sector.
- Developed critical care crisis teams support suicidal ideation and awareness, and smoking cessation presentations with recognition from two networks.
- Documented and resolved cost-waste in network overwhelming expenses through research and discovery, with savings of over $3 million. Fiscal team utilized new process.
- Fun side of memorable side of life: Miss Kings County 1st runner up contestant, and final contestant on the showcase showdown with Bob Barker 'Price is Right' (1990)
Certification
- Certified CPR/BLS-AHA, Active 7/11/2023 - 7/31/2025
- Licensed Accident & Health (Sickness) Life Insurance, Active 4/14/2025 - 4/30/2026
Timeline
Line Operator - Quality Analytics
Del Monte Foods Company
05.2022 - 04.2025
Health Life & Mental Well-Being
Nicely Services - Independent
08.2019 - 04.2022
Healthcare Consultant
Unemployment - DoD Contractor Bidding Period
07.2018 - 07.2019
Patient Safety Program Manager
General Dynamics/LNAS Health Network/DoD
06.2015 - 07.2018
Environmental Health & Safety Specialist
Adventist Health Network/Jones Lang LaSalle
04.2008 - 05.2015
Master of Science - Psychology
UNIVERSITY OF PHOENIX
Bachelor of Science - Health Administration
UNIVERSITY OF PHOENIX
Similar Profiles
Saul Eduardo Charles GarcíaSaul Eduardo Charles García
Human Resource Manager at Del Monte Foods, Inc.Human Resource Manager at Del Monte Foods, Inc.
Maria CelisMaria Celis
Machine Operator at Del Monte FoodsMachine Operator at Del Monte Foods
Ralph MirandaRalph Miranda
Forklift Operator at Del Monte FoodsForklift Operator at Del Monte Foods