Annette Cromp

• Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
• Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
• Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
• Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
• Helping with the set up and tear down of the show each year

• Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
• Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
• Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
• Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
• Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
• Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
• Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
• Supported seasonal initiatives such as holiday package deliveries by adjusting routes and schedules to accommodate increased volume during peak periods.
• Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
• Provided prompt mail delivery to businesses and residences on specified route.
• Managed vehicle upkeep for mail deliveries.
• Navigated challenging delivery situations such as gated communities or restricted access areas effectively by employing problem-solving skills and communication abilities.
• Peer Trainer for new incoming employees

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Solved customer challenges by offering relevant products and services.

Seasonal Position

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.