Summary
Overview
Work History
Education
Skills
Certification
Languages
Singing
Timeline
Generic

ANNE RUTH NABACHWA

Ottawa,ON

Summary

A dedicated professional with over 12 years’ experience in providing customer service, conflict resolution, record keeping, workplace safety and inventory and Stock management. Gained experience working in various public institutions such as hospitals and Churches, Community facilities and private. A good team Coordinator and able to work under minimal supervision.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Service Representative

JURASSIC QUEST TOUR
11.2023 - 11.2023

Welcomed guests with enthusiasm and helpful attitude.


Provide guests with detailed information about specific exhibits.


Provide directions to guests around the fun park.


Answered questions to fulfill customer needs.


Work to resolve complaints and queries from guests .



Pharmacist

Various Location, Uganda
07.2013 - 01.2023
  • Assisted customers with price checks and other inquiries
  • Handled customer’s complaints and concerns and escalated to other authority
  • Refilled and rotated items on shelves to maintain well stocked inventory
  • Received payments for purchases made
  • Packaged items in shopping bags appropriately
  • Dispensed medications at the pharmacy
  • Assisted in conducted ongoing training sessions for auxiliary staff to ensure consistent skill development and adherence to industry standards
  • Maintaining up to date daily monitoring records in the pharmacy stores and the pharmacy dispensing premises
  • Performing stock taking activities to maintain accurate inventory levels
  • Responsible for receiving, organizing, and distributing medical supplies and pharmaceuticals.

Community Pharmacist

ICON Pharmacy, Astra Pharmacy, Farak Pharmacy
01.2005 - 11.2022
  • Administered wide range of immunization and contraception options in alignment with individual needs.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Reconstituted oral liquids.
  • Facilitated regular staff meetings to discuss operational improvements, fostering open communication amongst team members.
  • Counseled patients regarding proper intake of medications.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Stayed up-to-date with industry trends, attending professional development seminars to maintain knowledge of new medications and therapies.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Bachelor of science in Pharmacy -

Rajiv Gandhi University of Science And Technology
Bhopal, India.
06.2004

Skills

  • Computer skills like Microsoft Word,Excel, Power Point
  • Communication skills
  • Filling and Organizing
  • Improvement and initiating
  • Teaching and training
  • Team work and coordination

Certification

  • Certificate in Entrepreneurship
  • First Aid: Canadian Red cross
  • Naloxone: Canadian Red cross
  • Certificate in Opioid poisoning

Languages

English
Professional Working

Singing

I have volunteered as a lead chorister in India while a student and in several churches in Uganda.

i have composed songs and recorded 2 albums one of which was a well completed project.

Timeline

Customer Service Representative

JURASSIC QUEST TOUR
11.2023 - 11.2023

Pharmacist

Various Location, Uganda
07.2013 - 01.2023

Community Pharmacist

ICON Pharmacy, Astra Pharmacy, Farak Pharmacy
01.2005 - 11.2022

Bachelor of science in Pharmacy -

Rajiv Gandhi University of Science And Technology
ANNE RUTH NABACHWA