Anne Marie Doton
Edmonton
Summary
Dynamic professional with extensive experience in coordinating administrative tasks and fostering organized office environments. Proven ability to leverage strong organizational skills to enhance office efficiency and improve team operations. Recognized for effective communication and multitasking capabilities, adept at addressing diverse administrative needs while maintaining high service standards. Committed to creating streamlined processes that support overall business objectives and contribute to a productive workplace.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Misericordia Community Hospital
11.2020 - Current
- Delivered comprehensive secretarial support to Program Managers and esteemed members of the leadership team.
- Spearheaded the smooth operation of the office by expertly managing day-to-day tasks including the creation of pivotal presentations, reports, correspondence, spreadsheets, and memos, ensuring precision and timeliness.
- Provided vital assistance in organizing and facilitating meetings and events, ensuring seamless execution and contributing to successful outcomes.
- Produced detailed and insightful reports, showcasing strong analytical and reporting capabilities.
- Implemented new electronic filing system, improving document retrieval speed and accuracy.
- Developed standard operating procedures for office tasks, promoting consistency across operations.
Unit Clerk
Misericordia Community Hospital
05.2020 - 11.2020
- Administered clerical support functions for the Integrated Access operational team, including calendar management, minute-taking, and interview scheduling, ensuring seamless operations.
- Efficiently handled data-related tasks, such as entering program data, maintaining staff lists and records, and providing valuable support for Program Managers and Supervisors.
- Played a pivotal role in enhancing operational efficiency by creating standard reports, conducting in-depth analysis of operational data, and contributing to the preparation of daily, weekly, and monthly reports.
- Assisted in preparation of reports for management review, contributing to informed decision-making within the hospital administration.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
Unit Clerk
Misericordia Community Hospital
06.2015 - 05.2020
- Proficiently managed diverse administrative responsibilities, encompassing patient and health professional reception, chart maintenance, and meticulous record-keeping to ensure seamless operations.
- Coordinated communication between medical staff and patients, enhancing service delivery.
- Managed patient records and ensured accurate data entry for efficient information retrieval.
- Demonstrated exceptional attention to detail by accurately transcribing and processing physician orders, contributing to precise and timely patient care.
- Facilitated efficient healthcare delivery by adeptly scheduling patient appointments, tests, and treatments, ensuring optimal patient experiences.
Administrative Assistant
Misericordia Community Hospital
04.2018 - 06.2018
- Provided vital administrative support to Program Managers and Medicine leadership team members, ensuring streamlined operations.
- Established and upheld meticulous administrative processes and protocols, fostering efficiency and precision within the organization.
- Spearheaded email correspondence management and played a pivotal role in facilitating meetings by crafting agendas, recording minutes, and producing essential documents.
Unit Clerk
Misericordia Community Hospital
01.2013 - 06.2015
- Expertly transcribed diverse physician orders, including medications, laboratory tests, and treatments, ensuring meticulous accuracy in patient care.
- Managed incoming calls with efficiency, promptly addressing inquiries, redirecting calls, and delivering messages to the appropriate staff, enhancing communication within the healthcare facility.
- Demonstrated strong attention to detail and medical terminology proficiency, contributing to error-free patient care processes and effective healthcare coordination.
Education
High School Diploma -
St. Francis Xavier High School
2011
Certificate - Hospital Unit Clerk
NorQuest College
2012
Professional Development Course - Office And Business Management
Norquest College
Edmonton04-2018
Professional Certificate - AI in Office Administration
Udemy
09-2025
Skills
- Office Management
- Workflow Optimization
- Advanced MS Office Suite Knowledge
- Confidentiality and Data Protection
- Records Management Systems
- Data Analysis
- 65 WPM Typing Speed
- Scheduling and calendar management
Timeline
Administrative Assistant
Misericordia Community Hospital
11.2020 - Current
Unit Clerk
Misericordia Community Hospital
05.2020 - 11.2020
Administrative Assistant
Misericordia Community Hospital
04.2018 - 06.2018
Unit Clerk
Misericordia Community Hospital
06.2015 - 05.2020
Unit Clerk
Misericordia Community Hospital
01.2013 - 06.2015
High School Diploma -
St. Francis Xavier High School
Certificate - Hospital Unit Clerk
NorQuest College
Professional Development Course - Office And Business Management
Norquest College
Professional Certificate - AI in Office Administration
Udemy
Skills
- Calendar Management & Executive Scheduling
- Meeting Coordination & Minute Taking
- Travel Arrangements & Itinerary Planning
- Document Preparation & Proofreading
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Drive)
- Data Entry & Database Management
- Electronic Medical Records (Connect Care)
- Invoicing, Expense Tracking & Budget Support
- Vendor & Supply Chain Coordination
- File & Records Management (Digital & Paper Systems)
- Email & Professional Correspondence
- Office Operations & Workflow Optimization
- Time Management & Prioritization
- Confidential Information Handling
- Client, Patient & Stakeholder Relations
- Problem-Solving & Conflict Resolution
- Team Collaboration & Cross-Department Support
References
References available upon request.
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