Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Admissions Counsellor/Assistant to the Registrar
Newman Theological College
Edmonton, AB
07.2023 - Current
Collaborated with other departments to ensure seamless communication about student progress and updates on academic policies.
Provided excellent customer service to students and parents, addressing inquiries regarding enrollment, transcripts, and graduation requirements.
Supported the Registrar with daily tasks, including scheduling appointments, coordinating meetings, and managing correspondence.
Reduced wait times during peak registration periods with efficient handling of walk-in appointments and phone requests.
Supported the development and maintenance of the academic calendar, ensuring clear communication to all campus stakeholders.
Contributed to the implementation of new registration software, increasing the ease-of-use for students and staff.
Assisted international students with visa documentation requirements related to their academic programs.
Assisted in maintaining accurate student records, ensuring confidentiality and security of all data.
Enhanced office efficiency by streamlining filing systems and implementing digital record keeping.
Coordinated graduation ceremonies by organizing event logistics and verifying diploma information for accuracy before distribution.
SALES ASSOCIATES
Dyand Mechanical/ The Wood and energy Store
Edmonton, Alberta
11.2021 - Current
Provide customer service, answer phone and email communications
Provide feedback on advertising materials and create mockups for promotional materials
Work alongside various departments to maximize sales and customer satisfaction
Manage inventory, create invoices, and sales orders.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
ELEMENTARY SCHOOL TEACHER
Our Lady of the Wayside
Peterborough, ON
09.2020 - 06.2021
Educated students in grades 7 and 8; managed classroom discipline
Taught high school art classes; created suitable curriculum and methods of instruction
Communicated with parents and collaborated with fellow teachers as needed.
Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
SERVER AND BARTENDER
Smoky Lake Golf Club
Smoky Lake, AB
05.2019 - 08.2019
Managed cash transactions, provided customer service, took food and drink orders
Assisted customers to ensure quality service and satisfaction.
RESIDENT ASSISTANT
Our Lady Seat of Wisdom Academy
Barry's Bay, ON
09.2017 - 04.2019
One of select few chosen for leadership role on college campus
Cultivated community life through planning, managing, and executing community activities
Acted as mediator between conflicts; served as liaison between administration and students
Upheld school policy throughout campus and promoted school spirit.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Assistant Registrar, Digital Transformation at The University of the West Indies - St. Augustine CampusAssistant Registrar, Digital Transformation at The University of the West Indies - St. Augustine Campus