Ann Elizabeth Thomas

• Assisted in translating business requirements and technical specifications into workflow models.
• Managed project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
• Delivered successful implementations for multiple industries, leveraging a deep understanding of diverse business requirements and technical specifications.
• Enhanced team performance by providing mentorship and guidance to junior consultants on best practices in system implementations.
• Collaborated with internal and external teams to confirm timely and accurate implementation of customer needs
• Identified areas for improvement and implemented efficient solutions leading to better development strategies.
• Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.

• Oversaw career and job fairs to connect students with area schools and employers.
• Supported student success by reviewing assignments, offering feedback, and assisting in goal setting.
• Facilitated peer-to-peer conversations to support open communication among mentees.
• Developed strong relationships with mentees, fostering a positive learning environment.

Project – AMGEN (Life Science)

• Maintained detailed documentation throughout each project lifecycle, facilitating clear communication between stakeholders and promoting efficient knowledge transfer among team members.
• Served as a subject matter expert on specific technologies or industries, providing guidance to colleagues on critical aspects of solution integration.
• Streamlined solution integration processes by identifying and addressing inefficiencies, resulting in improved project outcomes.
• Monitored and Evaluated existing systems of different business processes to determine an optimal course of action.
• Developed/ Modernized clinical trial pipelines for various applications that integrated with MuleSoft, Salesforce/Veeva/Box.
• Improved business direction by constantly reviewing customer feedback and provided/suggested ways to improve customer satisfaction levels.

Project – INCOMM (Insurance)

• Simplified complex workflows by decomposing them into smaller, manageable tasks for more effective integration solutions.
• Researched and designed new ideas for efficient performance.
• Developed custom APIs to enable seamless communication between disparate applications within the organization's technology ecosystem.
• Reduced maintenance costs with the implementation of reusable code and shared libraries for common functionalities.
• Developed diagrams to describe and lay out logical operational steps.

Project – CENTRICA (Energy Utility)

• Developed and implemented APIs facilitating connectivity across various transports, enhancing interoperability and efficiency.
• Executed OAuth Implementation within an existing project, ensuring robust security measures.
• Leveraged OAuth 2.0 authorization framework to enable controlled access for third-party applications to HTTP services.
• Completed Red Hat's rigorous course on 3Scale API Implementation, acquiring comprehensive knowledge and practical skills in API management strategies.

Cognizant Training Academy

• Enrolled in Core Java training, demonstrating dedication and mastery by successfully passing the program.
• Participated in Software AG (Webmethods) training sessions, actively contributing to project implementation and refining skills in enterprise integration.
• Committed to continuous improvement, undergoing rigorous training and assessments, culminating in the prestigious Cognizant Academy Certification for completing the comprehensive training program.