Anneke Walsh

HR/Admin Related Tasks:

• Prepared documents and performed HR-related tasks (contracts, ROES, policy creation/renewal)
• Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to main human resources files.
• Ran Payroll for employee base of over 150 employees.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Research Admin Related Tasks:

• Summarized search results by preparing literature reviews, graphs, fact sheets, and tables.
• Organized agendas, reports, and materials for meetings and took detailed minutes for later dissemination to clients.
• Managed filing system, entered data, and completed other clerical tasks.
• Liaised between clients and vendors and maintained effective lines of communication.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workplace effectiveness.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Provided friendly customer service to guests and addressed concerns.
• Responded to patron incidents in professional and timely manner.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.
• Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Communicated clearly and positively with parents to ensure expectations were met and exceeded.
• Provided positive reinforcement and motivation to increase student confidence and performance.