Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Annecia Goldburne

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Garage Clothing Store
01.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Crew Team Member

Tim Horton's
09.2021 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.

Education

H.B. Beal Secondary School
London, ON
09.2024

Skills

  • Customer Service
  • Money Handling
  • Cleaning and Sanitation
  • Suggestive Selling
  • Fitting Room Maintenance
  • Independent Judgement
  • Equipment Maintenance

Languages

English
Full Professional

Timeline

Retail Sales Associate

Garage Clothing Store
01.2023 - 07.2023

Crew Team Member

Tim Horton's
09.2021 - 11.2022

H.B. Beal Secondary School

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Annecia Goldburne