Anne Taylor
Huntsville
Summary
Dynamic customer service professional with a proven track record as a cashier, excelling in cash handling and fostering customer loyalty. Known for reliability and a strong work ethic, I effectively resolved complaints and enhanced client relationships, contributing to repeat business and improved customer satisfaction.
Overview
2023
2023
years of professional experience
Work History
Cashier
Home Hardware Building Centre
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales/receptionist
Royal LePage
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
- Enhanced customer experience with thorough product knowledge and prompt assistance.
- Streamlined appointment scheduling, resulting in improved time management for sales staff.
- Maintained a welcoming showroom environment, ensuring cleanliness and attractive product displays for all visitors.
Landlord
Myself
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
- Managed timely rent collections, minimizing delinquencies and maintaining consistent cash flow for the properties.
Cashier
Home Depot
01.2011 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
General Studies
Emery Collegiate
Toronto, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Reliability and punctuality
Languages
English
Full Professional
Timeline
Cashier
Home Depot
01.2011 - 12.2022
Cashier
Home Hardware Building Centre
Sales/receptionist
Royal LePage
Landlord
Myself
General Studies
Emery Collegiate
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