Anne-Rolande Nanan

• Capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone.
• Proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service.
• Proficient understanding of Microsoft Word, Excel and Access.
• Knowledgeable of electronics and tech support.
• Passionate about promoting lasting customer satisfaction.
• Can utilize upselling prowess to sell additional products to customers or clients after providing assistance.
• Capable of entering data while remaining online with several customers at once.
• Strong verbal communication skills allow for the fostering of strong bonds with customers during all interactions.
• Able to thrive and meet company standards in a busy call center environment both alone or in a team setting.
• Successful at satisfying different types of customers with creative and knowledgeable solutions.

As much as I enjoy my customer service career, one of my true loves is gardening. I love planting a variety of fruits and vegetables in my backyard. If I'm not at the call center, more than likely, I am in my garden. In addition to gardening, I love anything related to the cinema and I have a keen interest in classic films. In my spare time, I also enjoy drawing, painting and sketching.