Job Search Status
Open to workDesired start date: Immediately
Open To Work
Anne Ndungu
Calgary,AB
Work Preference
Summary
Dedicated professional with 16+ years in sales, inventory management, and packaging. Proven track record in customer service, teamwork, and meeting targets.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Sales Associate
JG Wholesalers
Nairobi,Kenya
01.2011 - 03.2024
- Managed inventory, ensured stock levels met demand
- Provided excellent customer service
- Collaborated with team to meet daily sales targets
- Delivered exceptional customer service, fostering long-term relationships and enhancing client satisfaction.
- Analyzed customer feedback to identify areas for product or service improvement.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Distribution Associate
Coca-Cola Mini Distributors
Nairobi,Kenya
01.2009 - 01.2010
- Sorted and packaged products efficiently
- Maintained a clean and safe work environment
- Conducted routine inspections of packaged goods to verify compliance with regulations.
- Coordinated with shipping departments to ensure accurate and timely deliveries of packaged products.
- Packed, weighed and shipped items per customer specifications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Coordinated with logistics teams to streamline distribution workflows and reduce lead times.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Prioritized and rearranged tasks to meet changing demands.
- Supported sustainability initiatives by actively participating in recycling programs and reducing waste within the distribution center operations.
- Collaborated with team members to meet daily production goals and deadlines.
- Ensured compliance with regulatory standards, conducting regular reviews and updates of warehouse practices.
Sales Person
General shop
Nairobi,Kenya
01.2005 - 01.2009
- Built strong customer relationships
- Consistently met or exceeded sales targets
- Developed and maintained strong customer relationships to enhance loyalty and retention.
- Demonstrated effective communication techniques to address client inquiries and resolve issues promptly.
- Collaborated with team members to create appealing product displays that increased customer engagement.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Achieved or exceeded company-defined sales quotas.
Education
High School Diploma -
Tiekunu High School
Kiambu,Kenya 01.2001 - 11.2004
Certificate - Sales And Marketing
Kenya Institute of Management
03.2005 - 08.2007
Skills
Directed inventory management processes to maintain optimal stock levels
Assisted customers with inquiries to improve satisfaction Helped resolve product-related issues Supported communication between customers and service teams
Streamlined task scheduling and prioritization to maximize productivity
Performed diverse physical labor tasks to enhance operational efficiency
Assisted teams in completing projects through effective communication and collaboration Supported colleagues in reaching common objectives by working together Contributed to a positive team atmosphere by engaging in group discussions
Timeline
Sales Associate
JG Wholesalers
01.2011 - 03.2024
Distribution Associate
Coca-Cola Mini Distributors
01.2009 - 01.2010
Certificate - Sales And Marketing
Kenya Institute of Management
03.2005 - 08.2007
Sales Person
General shop
01.2005 - 01.2009
High School Diploma -
Tiekunu High School
01.2001 - 11.2004