Anne Ndungu
Edmonton,Canada
Summary
Dedicated and compassionate caregiver with extensive experience at Entrust Disability Services, excelling in promoting independence and dignity for clients. Proven ability to foster teamwork and cooperation while enhancing family satisfaction. Skilled in personal hygiene assistance and maintaining a clean living environment, ensuring high-quality care and support for individuals with disabilities.
Energetic and compassionate individual with natural ability to provide empathetic support and care. Familiar with basic caregiving principles and skilled in maintaining safe and nurturing environment. Dedicated to enhancing well-being and quality of life for those in need.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Respite Care Worker
Entrust Disability Services
10.2023 - Current
- Assisted residents with basic activities of daily living.
- Assisted patients with activities of daily living, promoting independence and dignity throughout the care process.
- Supported families in maintaining a stable home environment by offering temporary relief from caregiving duties.
- Established safe and nurturing environment for individuals under care, ensuring their comfort and well-being.
- Enhanced family satisfaction by providing compassionate care and companionship to their loved ones.
- Adapted to changing client needs by adjusting care plans accordingly, maintaining flexibility and professionalism in response to unforeseen circumstances.
- Encouraged positive behavior changes in clients by leveraging motivational techniques and positive reinforcement strategies.
- Trained new respite care workers, sharing knowledge and techniques to ensure high-quality care across team.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Disability Support Worker
Entrust Disability Services
01.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Manager's Assistant
Entrust Disability Services
09.2023 - 07.2024
- Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
- Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
No Degree - Education Assistant
East West College
Calgary, AB08-2026
No Degree - Community Support Worker
East West College
Calgary, AB06-2025
High School Diploma -
Public School
Kenya11-2005
Skills
- Teamwork and cooperation
- Compassionate caregiving
- Housekeeping tasks
- Reliability and punctuality
- Continuing education
- Recreational activities
- Personal hygiene assistance
Accomplishments
- Supervised team of 10 staff members.
Certification
- Community Support Worker Training - 1 Year
- Mental Health First Aid
- Safe handling and Administration of Medication
Timeline
Respite Care Worker
Entrust Disability Services
10.2023 - Current
Manager's Assistant
Entrust Disability Services
09.2023 - 07.2024
Disability Support Worker
Entrust Disability Services
01.2023 - Current
No Degree - Education Assistant
East West College
No Degree - Community Support Worker
East West College
High School Diploma -
Public School