Anne MacLeod

• Hold watchkeeping duties.
• Clean and maintain engine-room spaces.
• Assist engineers in maintenance.
• Perform preventative and corrective maintenance as an engineer.

• Provided information to passengers regarding travel and touring the local area.
• Cleaned cabins, served in the galley and restaurants.
• Assisted passengers embarking and disembarking vessel decks.

• Provided customers with information regarding tours.

• Took tour bookings both in person and over the phone.

• Solved scheduling conflicts and secured alternative bookings.

• Was a keyholder and responsible for opening/closing cash register.
• Received and set up merchandise.

• Responsible for payroll and opening/closing cash register.

• Created and managed staff scheduling.

• Involved in interviewing process and training of new employees.

• Set and discussed daily goals.