ANNE FLEMING

• Company Overview: Service Canada, ESDC
• Leverages strong interpersonal and problem-solving skills to deliver meaningful outcomes for Canadians, ensuring positive client experiences.
• Connects virtually with clients to assess claims and determine accurate benefit entitlements using tech-driven analysis, research and fact-finding.
• Demonstrates strong attention to verification and accuracy in calculating benefit rates, processing reports, and guiding clients through legislation and procedures.
• Provides exceptional customer service by promptly addressing concerns and offering informed solutions to various payment-related issues.

• National Account Executive with a proven track record of developing real estate portfolio marketing solutions in collaboration with Canada's leading owners, landlords, investors, and brokerages.
• Focused on account management and territory growth across the GTA, GGH, ON, AB and BC.

• Pitched, presented, sold, and managed sponsorship campaigns for Bell Media's French portfolio, spanning conventional TV entertainment, and sports channels.
• Sold targeted multi-platform campaigns, anchored by marquee partnerships with the NHL, IIHF, CFL, NFL, PGA Golf, and NBA.

• Company Overview: TSN & RDS
• Managed a portfolio of key advertising clients, developing strategic media plans to drive brand visibility and revenue growth.
• Collaborated with internal teams to optimize campaign performance, ensuring client objectives were met across TSN and RDS platforms.

• Built and maintained strong relationships with advertisers, tailoring sponsorship and media solutions to maximize impact.
• Negotiated and executed multi-platform advertising campaigns, aligning brand messaging with high-profile sports content.

• Contributed to the implementation and optimization of IBMS (Integrated Broadcast Management System) to streamline sales operations and inventory management.
• Coordinated cross-functional teams to enhance workflow efficiency, ensuring seamless integration of sales strategies with broadcast scheduling.

• Maximized sales revenue for Discovery and its digital networks by creating and selling strategic, integrated sales proposals with research data, marketing, and web components for national accounts.

• Provided excellent internal customer service and inside sales support, maintaining a defined list of accounts and agencies from booking through contract completion.
• Executed and maintained a large national territory electronically through IBMS and SalesLine.
• Negotiated makegoods and resolved contract/invoice discrepancies and under-achievements on post-buys with agencies and clients.

• Created customized sales packages for potential advertisers across TV, radio, print, and digital for the Vancouver 2010 Olympic Winter Games.
• Developed and monitored revenue maximization strategies, including inventory allocation and pricing adjustments.

• Company Overview: Media Sales & Marketing
• Conducted market research and audience analysis to support data-driven advertising and sales strategies.
• Developed reports and insights on viewer demographics, industry trends, and campaign performance to optimize marketing efforts.