Anne Barrie
St. Catharines,ON
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
13
13
years of professional experience
Work History
Seasonal Supervisor
Canadian tire
Timmins, Ontario
05.2015 - 04.2025
- Identified needs of customers promptly and efficiently.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Created new strategies for improving customer service standards within the organization.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Responded to customer questions regarding products, prices and availability.
- Insured all employees schedules were updated 3 weeks in advance
Promotions Team Member
Sears
Timmins, Ontario
09.2012 - 04.2015
- Maintained professionality and efficiency while working closely with leadership.
- Used consultative sales techniques to uncover customer questions and needs.
- Worked with employers to identify and stock optimum products.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Responded to customer inquiries regarding promotions via email or phone calls.
- Managed inventory of promotional materials such as banners, signs, and posters.
Education
Medical Reception/business Admin - Medical/Business
Academy of Learning Career College
St. Catharines, ON03-2005
Skills
- Customer service
- Employee training
- Team building
- Inventory management
- Schedule management
- Safety compliance
- Staff motivation
- Product knowledge
- Problem solving
- Effective communication
- Multitasking
- Problem-solving aptitude
- Goal oriented
Timeline
Seasonal Supervisor
Canadian tire
05.2015 - 04.2025
Promotions Team Member
Sears
09.2012 - 04.2015
Medical Reception/business Admin - Medical/Business
Academy of Learning Career College
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