Anne Awan
Douro-Dummer,ON
Summary
Personable Office Administrator with over 25 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and proven leadership, critical thinking and project management abilities gained.during my administrative career. Experienced in managing clerical requirements of many office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Adhere and train co-workers in all safety and regulatory policy's and procedures. Understanding of building and construction code and regulations.
Overview
11
11
years of professional experience
Work History
Executive Office Administrator
Pest Control 4U
05.2019 - Current
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answering phone systems, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Organized, facilitated and participated in community service efforts.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Construction Project Coordinator
The Reset Team
01.2018 - Current
- Kept projects on schedule and within budget while serving as project leader.
- Handle all construction progress and daily administration responsibilities with clients and team members.
- Developed and executed pre-construction milestones on project schedule.
- Attend on-site meetings with subcontractors and clients weekly.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Consulted with clients to define objectives and develop scopes.
- Formulated quality assurance and safety standards to comply with construction plans.
- Identified and resolved construction issues promptly to prevent delays.
- Managed successful construction of multi-million dollar commercial building projects from concept to completion.
Merchandiser Supervisor
CBMS Inc
01.2013 - 02.2018
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Arranged consistent shelves, bins, and racks at different locations by following established planograms.
- Analyzed sales data to identify trends and devised action plans to increase sales.
- Built fixtures according to plan to effectively display new store merchandise.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed company schedule to coordinate calendar and arrange travel.
Education
Pest Control Tecnician - Science of Pest Control
University of Guelph
Guelph, ON01.2017
Human Recourses Online - Human Resources And Labour Relations
Durham College
Oshawa, ON06.2015
Skills
- Executive Travel
- Sorting and Labeling
- Accounts Payable and Accounts Receivable
- Office Management
- Customer Relationship Management
- Time Management
- Executive Management Support
- Inbound Phone Call Handling
- Customer Service Management
- Calendar Management
- Maintaining Office Records
- Financial Services Support
- Microsoft Office
- Problem-Solving Techniques
- Supervision Abilities
- Processing Expenses
- Performance Improvement
- Developing Office Systems
- Permitting Requirements
- Office Reception
- Recordkeeping and File Management
- Organizational Systems
- Administration and Operations
- Managing Public Relations
- Meeting Coordination and Support
Timeline
Executive Office Administrator
Pest Control 4U
05.2019 - Current
Construction Project Coordinator
The Reset Team
01.2018 - Current
Merchandiser Supervisor
CBMS Inc
01.2013 - 02.2018
Pest Control Tecnician - Science of Pest Control
University of Guelph
Human Recourses Online - Human Resources And Labour Relations
Durham College
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