Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anne Andrews

Toronto,Canada

Summary

Team leader with expertise in security operations and safety protocols. Skilled in risk assessment, CCTV monitoring, and emergency response. Experienced in developing security policies and training staff for compliance. Detail-oriented and effective in high-pressure problem-solving situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Supervisor

First Service residental
11.2022 - Current
  • Led team of Security Officers in daily tasks.
  • Oversaw monitoring of alarms, CCTV, and access control systems.
  • Documented all security-related incidents accurately.
  • Performed inspections to detect potential security vulnerabilities.
  • Identified and reported hazards and emergency situations.
  • Guided staff on proper safety protocol execution.
  • Investigated suspicious persons or activities at company premises.
  • Compiled various reports for maintaining observation records.
  • Responded swiftly to alarms and security breaches.
  • Reacted immediately to emergencies such as floods or attacks.
  • Collaborated with other departments to enhance facility security.
  • Evaluated current security measures for improvement opportunities.

Assistant Property Manager

Icon Property Management
06.2021 - 08.2022
  • Manage daily operations including inquiries, paperwork processing, and records maintenance.
  • Coordinate maintenance by scheduling repairs, overseeing contractors, and ensuring timely completion.
  • Address tenant concerns and resolve complaints for positive living experiences.
  • Communicate with property manager, board members, owners, and residents.
  • Process payments, manage budgets, and assist with financial reporting.
  • Review security reports and highlight issues for property manager.
  • Complete forms for resident info, parking permits, and amenity reservations.
  • Maintain accurate owner and resident records.

Security Supervisor

Investigators Group Inc
10.2017 - 06.2021
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Oversaw team of up to 10 security officers and managed administrative duties, including scheduling and performance evaluations.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Managed team schedules to provide effective security coverage for building needs.
  • Developed and implemented performance improvement strategies.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GED -

Centennial College of Applied Arts And Technology
Scarborough, ON

Skills

  • Building Link Software proficiency
  • Solid communication skills, both written and oral
  • MS Office
  • Flexible and Adaptable
  • Prioritization and planning
  • Daily Status Reports
  • File and Records Management
  • Security training expertise
  • Surveillance and monitoring

Certification

Security licence

Languages

English
Native or Bilingual

Timeline

Security Supervisor

First Service residental
11.2022 - Current

Assistant Property Manager

Icon Property Management
06.2021 - 08.2022

Security Supervisor

Investigators Group Inc
10.2017 - 06.2021

GED -

Centennial College of Applied Arts And Technology

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Anne Andrews