Anna Theresa Alarcon
Los Angeles
Summary
Dynamic operations professional with a proven track record at Acorn International Forwarding, Inc., enhancing operational efficiency and process improvement. Excelled in strategic decision-making at JP Morgan & Chase, significantly refining data models for accuracy. Skilled in operations management and fostering team communication, consistently delivering exceptional service and insightful business solutions.
Overview
14
14
years of professional experience
Work History
Assistant Operations Manager
Acorn International Forwarding, Inc.
04.2017 - 01.2025
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Pre Decision Analyst for Auto Finance
JP Morgan & Chase
05.2011 - 05.2017
- Analyzed data trends to support strategic decision-making.
- Developed reports to provide insights into business operations.
- Improved accuracy of forecasts by refining data models.
- Conducted research to enhance understanding of market dynamics.
Education
Communications
Miriam College
Manila, Philippines03.2003
Skills
- Process improvement
- Operational planning
- Operations management
- Operational efficiency
Timeline
Assistant Operations Manager
Acorn International Forwarding, Inc.
04.2017 - 01.2025
Pre Decision Analyst for Auto Finance
JP Morgan & Chase
05.2011 - 05.2017
Communications
Miriam College
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