Anna Sophia Banski
Galiano Island
Summary
Hospitality professional with strong experience in kitchen management, housekeeping, and customer service. Skilled in leading teams in high-pressure environments, coordinating up to 50 customized meals within an hour, and maintaining food safety and hygiene standards through thorough cleaning procedures up to three times daily. Experienced in inventory control, stock organization, and supply management, with the physical ability to handle demanding tasks. Developed excellent customer service and teamwork skills across both small and large teams, contributing to improved service outcomes and positive reviews. Also brings administrative abilities, including professional communication and email management.
Overview
8
8
years of professional experience
Work History
Restaurant Operations Manager and Head Cook
Max & Moritz Spicy Island Food House
07.2018 - Current
- Directed daily operations for a seasonal restaurant serving high tourist volume.
- Led and trained a small team, optimized shift schedules, and improved staff productivity.
- Managed inventory and supplier relationships, reducing waste and ensuring cost efficiency.
- Delivered exceptional customer experience, contributing to repeat business and positive reviews.
Marketing & Business Operations Intern
Bogn Agency
04.2023 - 05.2023
- Assisted with client communications and marketing campaign planning.
- Conducted market research and presented findings to inform project decisions.
- Supported administrative tasks.
Sales Associate
Crate and Barrel
09.2017 - 06.2018
- Supported sales initiatives by advising customers and closing transactions.
- Maintained store presentation.
- Collaborated with team members to meet daily and weekly sales targets.
Warehouse/Stock Associate
Crate and Barrel
09.2017 - 06.2018
- Was also trained to work back of house if staffing required.
- Organized and replenished stock to support store floor rearrangements and product launches.
- Conducted inventory counts and communicated results to the sales team to ensure product availability.
- Collaborated with the sales team to locate items for customers.
Education
Bachelor of Business Administration -
University of Cologne
Cologne, Germany08.2025
Exchange Program (Grande École) -
Audencia Business School
Nantes, France12.2024
Studienstart International (Preparatory Program) -
University of Cologne
Cologne Germany08.2021
Rheinisches Studienkolleg
Berlin, Germany04.2020
Magee Secondary School
Vancouver, Canada06.2018
Skills
- Software: Microsoft Word, Excel, PowerPoint
- Programming: SQL, Python, R, Tableau
- Driving: Class B International Drivers Permit
Languages
English
Native or Bilingual
German
Full Professional
French
Limited Working
Timeline
Marketing & Business Operations Intern
Bogn Agency
04.2023 - 05.2023
Restaurant Operations Manager and Head Cook
Max & Moritz Spicy Island Food House
07.2018 - Current
Sales Associate
Crate and Barrel
09.2017 - 06.2018
Warehouse/Stock Associate
Crate and Barrel
09.2017 - 06.2018
Bachelor of Business Administration -
University of Cologne
Exchange Program (Grande École) -
Audencia Business School
Studienstart International (Preparatory Program) -
University of Cologne
Rheinisches Studienkolleg
Magee Secondary School
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