Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANNA MARIA MADER

Strathroy,ON

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team.

Overview

27
27
years of professional experience

Work History

Medical Office Assistant

DR. M MITHOOWANI AND DR. D LEUNG
05.1999 - Current
  • Adhered to strict guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used PS suite to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Prepared and processed patient referrals and transfer requests.
  • Answered phone calls and messages for 2-physician , Scheduling appointments, and handling patient inquiries.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Front Desk Receptionist

LARRY MCDONALDS CHEVROLET BUICK GMD LTD
02.1997 - 06.1999
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations .

Education

Strathroy District Collegiate Institute
Strathroy, ON

Skills

  • Computer Proficiency
  • Medical Record Confidentiality
  • Managing Patient Records
  • Patient Relations
  • Organization and Time Management
  • Appointment Coordination
  • Understanding of Medical Ethics
  • EMR Software
  • Schedule Management
  • Clinical and Administrative Support
  • Patient Referral
  • Billing and Coding
  • Medical Terminology
  • Physician Assistance
  • Office Supplies and Inventory
  • Answer Telephones
  • Completing Insurance Forms

Timeline

Medical Office Assistant

DR. M MITHOOWANI AND DR. D LEUNG
05.1999 - Current

Front Desk Receptionist

LARRY MCDONALDS CHEVROLET BUICK GMD LTD
02.1997 - 06.1999

Strathroy District Collegiate Institute

Similar Profiles

CREATE PROFILE
ANNA MARIA MADER