ANNA MARIA LAGOY
Toronto
Summary
Passionate about beauty and possessing an innate eye for detail, eager to learn and grow in the field. Solid understanding of lash application techniques and sanitation standards, bringing valuable expertise to the table. Ready to utilize and further develop precision and artistic skills in desired position.
Overview
11
11
years of professional experience
Work History
MY OWN BUSINESS
MAGIC
01.2022 - Current
- Handled escalated citizen complaints professionally and effectively, ultimately achieving satisfactory resolutions for all parties involved.
Lash Artist
SALON LASH
01.2021 - 12.2021
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
Hotel Manager-Receptionist
ATHENA HOTEL
05.2020 - 12.2020
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
Head Barista
Coffee Bakery
11.2019 - 04.2020
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
Lifeguard
Water Park
06.2019 - 10.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Saleswoman
Sportswear
01.2019 - 05.2019
- Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
Head Waitress
Catering Company
10.2018 - 01.2019
- Supervised server staff and simultaneously served personal section of tables.
VIP Waitress
Bar
05.2018 - 10.2018
- Contributed to increased sales by upselling premium beverages, appetizers, entrees, and desserts.
Head Waitress & Barista
Coffee Bar
05.2018 - 10.2018
- Supervised server staff and simultaneously served personal section of tables.
Head Waitress
Music Stage
11.2017 - 05.2018
- Accomplished multiple tasks within established timeframes.
Head Waitress & Barista
Coffee Bar
05.2017 - 10.2017
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
Head Waitress
Restaurant
02.2017 - 10.2017
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
VIP Barwoman
Club
10.2016 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
Head Waitress
Catering Business
05.2016 - 10.2016
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
Esthetician
Laser & Eyelash Care Business
01.2016 - 10.2016
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Esthetician
Make-up Salon
01.2015 - 12.2015
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Saleswoman
Telephone Company
06.2015 - 09.2015
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
Waitress
Catering Business
06.2013 - 09.2013
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
1 EPAL KAMATEROU
ATHENS , GREECEBBA - Business Administration & Finance
1 EPAL KAMATEROU
ATHENS , GREECEBachelor of Arts - Aesthetic Art & Make-up Technician
VOCATIONAL TRAINING INSTITUTE
ATHENS , GREECEMBA - Business Administration And Digital Marketingtei
TEI ATHENS
ATHENS , GREECEDegree Lash Lift & Brow Lift - Lash Lift & Brow Lift
COSTYLE
ATHENS , GREECE Seminar - Olive & Herbs Treatment Face & Body
YELLOW ROSE
ATHENS, GREECESeminar - Make-up & Special Effects
ATELIER DE BEAUTE
Skills
- Organizational Leadership
- Intergovernmental Relations
- Emergency Management
- Infrastructure Management
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Active Listening
- Microsoft Office: Word – Excel – PowerPoint
- Social Media Marketing
Personal Information
- Date of Birth: 11/13/97
- Nationality: Greek
Languages
Greek
Native or Bilingual
English
Professional Working
Timeline
MY OWN BUSINESS
MAGIC
01.2022 - Current
Lash Artist
SALON LASH
01.2021 - 12.2021
Hotel Manager-Receptionist
ATHENA HOTEL
05.2020 - 12.2020
Head Barista
Coffee Bakery
11.2019 - 04.2020
Lifeguard
Water Park
06.2019 - 10.2019
Saleswoman
Sportswear
01.2019 - 05.2019
Head Waitress
Catering Company
10.2018 - 01.2019
VIP Waitress
Bar
05.2018 - 10.2018
Head Waitress & Barista
Coffee Bar
05.2018 - 10.2018
Head Waitress
Music Stage
11.2017 - 05.2018
Head Waitress & Barista
Coffee Bar
05.2017 - 10.2017
Head Waitress
Restaurant
02.2017 - 10.2017
VIP Barwoman
Club
10.2016 - 01.2017
Head Waitress
Catering Business
05.2016 - 10.2016
Esthetician
Laser & Eyelash Care Business
01.2016 - 10.2016
Saleswoman
Telephone Company
06.2015 - 09.2015
Esthetician
Make-up Salon
01.2015 - 12.2015
Waitress
Catering Business
06.2013 - 09.2013
High School Diploma -
1 EPAL KAMATEROU
BBA - Business Administration & Finance
1 EPAL KAMATEROU
Bachelor of Arts - Aesthetic Art & Make-up Technician
VOCATIONAL TRAINING INSTITUTE
MBA - Business Administration And Digital Marketingtei
TEI ATHENS
Degree Lash Lift & Brow Lift - Lash Lift & Brow Lift
COSTYLE
Seminar - Olive & Herbs Treatment Face & Body
YELLOW ROSE
Seminar - Make-up & Special Effects
ATELIER DE BEAUTE
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