Annamaria Garcia
Perris
Summary
Dynamic professional with a proven track record in logistics and customer service. Excelled in heavy equipment operation and team communication, enhancing operational efficiency and surpassing production targets. Skilled in streamlining processes to boost customer satisfaction and achieve sales goals. Demonstrates exceptional adaptability and commitment to safety and team development.
Overview
8
8
years of professional experience
Work History
Pit Operator
Amazon
03.2023 - Current
- Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
- Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
- Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
- Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
- Reduced equipment downtime with regular maintenance checks and prompt repairs.
- Maintained a clean and safe working environment through consistent housekeeping practices.
- Managed workload effectively under tight deadlines, leading to consistently meeting or exceeding production targets.
Warehouse Worker
Walmart
08.2020 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Sales Associate
Surplus Logistics
02.2018 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service
Northgate Gonzalez Markets
06.2017 - 01.2018
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Provided exceptional customer service to obtain new clients through referrals.
- Enhanced branch operations by streamlining customer service processes.
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
- Developed customer service processes to improve customer satisfaction.
- Provided excellent customer service, addressing client concerns promptly and efficiently.
Education
Bachelor Of Commerce - Logiatics
Universidad Del Valle De Mexico
Guadalajara Jalisco Mexico03.2018
Skills
- Team communication
- Heavy equipment operation
- Logistics
- Supply chain management
- Operations support
- Sales and customer service
Languages
Spanish
Native or Bilingual
Timeline
Pit Operator
Amazon
03.2023 - Current
Warehouse Worker
Walmart
08.2020 - 01.2022
Sales Associate
Surplus Logistics
02.2018 - 07.2020
Customer Service
Northgate Gonzalez Markets
06.2017 - 01.2018
Bachelor Of Commerce - Logiatics
Universidad Del Valle De Mexico
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