Anna Lynn Monzon
Scripps Clinic
San Diego,CA
1
Language
1
Certification
32
years of professional experience
Results-driven Laboratory Supervisor with a track record of enhancing workflow efficiency and accuracy. Expertise in training, staff management, and strategic planning, contributing to improved safety and compliance across laboratory operations.
Dedicated laboratory professional with extensive experience in mentoring teams and ensuring regulatory compliance. Skilled in documentation, performance evaluation, and process optimization, leading to significant reductions in turnaround time and enhanced laboratory efficiency.
Work History
Laboratory Supervisor
28 Years 2 Months- Supervised laboratory operations to ensure compliance with safety and quality standards.
- Led team in implementing process improvements, enhancing workflow efficiency and accuracy.
- Developed training programs for staff on laboratory protocols and equipment usage.
- Coordinated daily laboratory processes, prioritizing tasks based on urgency and resource availability.
- Conducted performance evaluations and provided feedback to foster professional development among team members.
- Monitored inventory of supplies, optimizing procurement processes for timely availability.
- Analyzed operational data to identify trends, driving strategic decisions for resource allocation and process optimization.
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Mentored New staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
- Improved staff competency through training of new processes and performance evaluations.
- Worked closely with quality assurance teams to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and prioritizing investments in resources that maximize value for the organization.
- Oversaw in-depth laboratory CAP inspections and contributed to favorable outcomes.
- Coordinated cross-functional projects involving multiple departments or facilities to achieve shared objectives efficiently and effectively.
- Implemented preventive maintenance schedules for laboratory equipment, resulting in reduced downtime and repair costs.
- Developed strong working relationships with other departments, ensuring seamless integration of laboratory services within the larger organizational ecosystem.
- Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
- Yearly staff compliance for safety and quality Laboratory work
- Oversaw daily laboratory operations to ensure employees and patients safety and quality standards.
Laboratory Coordinator in Specimen Collection Lab
3 Years 4 Months- Coordinated laboratory operations to ensure compliance with safety and quality standards.
- Managed scheduling and workflow for laboratory personnel to optimize efficiency.
- Developed and implemented standard operating procedures to enhance procedural accuracy.
- Mentored staff on laboratory techniques and best practices for data collection.
- Facilitated training sessions for new employees on laboratory equipment usage and protocols.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Collaborated with cross-functional teams to support clinical research initiatives effectively.
- Served as liaison between laboratory personnel and Management.
- Facilitated communication between research teams, fostering collaboration on interdisciplinary projects.
- Maintained a safe and organized lab environment by enforcing strict adherence to safety guidelines and lab protocols.
- Trained new personnel on laboratory techniques, instruments, and safety procedures to ensure smooth integration into the team.
- Problem resolutions
- Collaborated with other healthcare professionals to develop new procedures and protocols.
- Floated to assist in Histology and Cytology
Laboratory Assistant Coordinator
7 Months- Trained new staff on laboratory techniques, safety protocols, and equipment usage.
- Collaborated with team members to troubleshoot equipment issues and ensure operational efficiency.
- Streamlined inventory management processes for laboratory supplies, reducing waste and improving availability.
- Led quality control measures to ensure compliance with regulatory standards in sample collection and handling.
- Developed training materials and resources to enhance staff knowledge of laboratory best practices.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on Lab issues, and progresses
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Improved laboratory efficiency by streamlining sample processing and data recording procedures.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Facilitated timely completion of department projects, a well-organized workspace and efficient workflow.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Participated in lab meetings and project presentations.
- Developed new protocols and improved existing laboratory processes.
- Participated in research projects by designing a well-organized process and effective communication
- Assisted scientists by collecting and organizing laboratory data for parallel testing
- Coordinated patient scheduling and managed appointment flow to enhance operational efficiency.
- Developed training materials and onboarding programs for new staff members to improve team performance.
- Student externship on Phlebotomy program
- Streamlined communication between departments, resulting in improved information sharing and collaboration.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Excellent customer service
Laboratory Assistant
4 Years 9 Months- Conducted routine laboratory tests and experiments, ensuring adherence to safety protocols and quality standards.
- Assisted in Histology and Cytology in preparing specimens for analysis, maintaining accuracy and efficiency in processing procedures.
- Collaborated with medical staff to streamline workflow, enhancing communication and improving overall laboratory operations.
- Trained new laboratory personnel on standard operating procedures and best practices for specimen handling.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Medical Laboratory Assistant 11
3 Years 8 Months- Processed and prepared laboratory specimens for analysis, ensuring compliance with safety protocols.
- Collaborated with healthcare professionals to facilitate timely test results and improve patient care.
- Trained new staff on laboratory procedures, enhancing team efficiency and knowledge retention.
- Performed skin and venipuncture procedures on Elderly, Adults, Teens, Pediatrics and Neonates
- Processed and sent out samples
- Done AM rounds in different departments namely: Outpatient Clinic, MICU/ICU, ER, Labor and Delivery, Pediatric, Operating rooms, Women's Center, Oncology, Surgical and Medical Units
- Processed, plated samples in Microbiology
Education
Bachelor of Science - Nursing
Phlebotomy Certification - Phlebotomy Training And Certification
Skills
Verbal and written communication
Relationship building
Training and mentoring
Standard operating procedures
Staff management
Strategic planning
Policy updates
Laboratory operation management
Performance reviews
Research
Quality specimen collection and test results
Constant Lab and Employee growth
Excellent Customer Service
Timekeeping through UKG Kronos
Epic system
Accomplishments
- Increased patient satisfaction through excellent customer service .
- Supervised team of 25 staff members.
- Achieved high score in CAP inspection
- Strategic Planning using the SWOT (Strengths, Weaknesses, Opportunities and Threats) framework and 5S Lean methodology
Certification
Certified Phlebotomy Technician
Languages
English
Native or Bilingual
Timeline
Laboratory Assistant Coordinator
Scripps Clinic
06.2005 - 01.2006Read More
Laboratory Coordinator in Specimen Collection Lab
Scripps Clinic
02.2003 - 06.2006Read More
Laboratory Supervisor
Scripps Clinic
05.1998 - CurrentRead More
Laboratory Assistant
Scripps Green Hospital
05.1998 - 02.2003Read More
Medical Laboratory Assistant 11
Sharp-Grossmont Hospital
01.1995 - 09.1998Read More
Grossmont And Loma Linda School of Phlebotomy
Phlebotomy Certification from Phlebotomy Training And Certification
Read More
St Luke's College of Nursing
Bachelor of Science from Nursing
Read More
Strategic Planning
Improved patient wait times using a developed Concierge System - Wait Time from one and half hoursto 15 to 30 min, wait time
Effective budgeting
Streamlined processes
MDI BOARD (Managing Daily Improvement) monitoring, daily staff huddles
Effective staff scheduling and break times rotation
Patient satisfaction of 96% PresGaney goal
Effective training and mentoring of employees
High CAP scores each inspection
Shorter specimen turn around times
Better quality metrics in specimen collection
Increased staff productivity
High employee retention
High employee survey results