Annaliza Apolonio
Williams Lake,Canada
Summary
Results-driven professional with a strong background in creating and maintaining detailed schedules that support project timelines and resource management. Expertise in advanced planning techniques ensures optimal resource allocation and fosters a smooth workflow. Proven ability to prioritize tasks effectively while coordinating team efforts to consistently meet deadlines with efficiency and precision. Committed to driving project success through strategic planning and collaborative teamwork.
Overview
21
21
years of professional experience
Work History
Scheduler (Mine Maintenance)
Gibraltar Mine ltd
02.2022 - 08.2025
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
ADMIN ASSISTANT (Mine Maintenance)
Gibraltar Mine ltd
06.2021 - 02.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
GENERAL MANAGER
Norland Enterprises Ltd.-dba A & W Restaurant
01.2017 - 12.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Assistant Manager
Norland Enterprises Ltd.-dba A & W Restaurant
07.2015 - 12.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Supervisor
Norland Enterprises Ltd.-dba A & W Restaurant
03.2013 - 07.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Food Counter Attendant
Norland Enterprises Ltd.-dba A & W Restaurant
02.2012 - 03.2013
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
TRADE MARKETING ASSISTANT
Kraft Foods Philippines
01.2009 - 01.2012
- To provide administrative support within the specified group within the Trade Marketing/Sales Department.
- Coordinating projects for supermarkets.
- Validating invoices for processing.
- Assisting category planners for their on-going projects.
- Coordinating deployments of materials for different accounts.
TECHNICAL SALES ENGINEER
RCLL Trading Corporation
09.2009 - 01.2010
- Managing and interpreting customer requirements speaking with clients to understand, anticipate and meet their needs; calculating client quotations; administering client accounts;
- Persuading clients that a product or service best satisfies their needs in terms of quality, Price and delivery; preparing reports for head office; meeting regular sales targets;
- Liaising with other members of the sales team and other technical experts; solving client problems
- Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers.
- Strengthened relationships with key clients through consistent communication and proactive problemsolving.
- Exceeded sales quotas consistently by utilizing effective lead generation strategies and maintaining strong relationships with existing clients.
ADMIN ENCODER
ACCORD Advertising Concepts & Expert Services, Inc
06.2007 - 07.2009
- Improved data accuracy by meticulously inputting information into the system.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Developed strong attention to detail for error-free data entry and analysis.
- Maintained files, records, and chronologies of entry activities.
- Extracted information from database to compile reports for audit process.
- Assisted in training new employees on encoding software and best practices for efficient performance.
- Maintained up-to-date knowledge on relevant technology advancements, incorporating them into work processes as appropriate.
SERVICE CREW / CASHIER
Kentucky Fried Chicken (Elixer Multi Purpose Cooperative)
12.2004 - 06.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Civil Engineering Technology Engineering
TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES
Manila, Manila03.2005
Skills
- Skilled in Excel and PowerPoint
- Strong teamwork and multitasking abilities
- Self-motivated and proactive
- Proficient in task management
- Strong work ethic
- Computer skills
- Customer service
- Critical thinking
- Effective multitasking
- Order processing
- Inventory tracking
- Schedule management
Timeline
Scheduler (Mine Maintenance)
Gibraltar Mine ltd
02.2022 - 08.2025
ADMIN ASSISTANT (Mine Maintenance)
Gibraltar Mine ltd
06.2021 - 02.2022
GENERAL MANAGER
Norland Enterprises Ltd.-dba A & W Restaurant
01.2017 - 12.2020
Assistant Manager
Norland Enterprises Ltd.-dba A & W Restaurant
07.2015 - 12.2016
Supervisor
Norland Enterprises Ltd.-dba A & W Restaurant
03.2013 - 07.2015
Food Counter Attendant
Norland Enterprises Ltd.-dba A & W Restaurant
02.2012 - 03.2013
TECHNICAL SALES ENGINEER
RCLL Trading Corporation
09.2009 - 01.2010
TRADE MARKETING ASSISTANT
Kraft Foods Philippines
01.2009 - 01.2012
ADMIN ENCODER
ACCORD Advertising Concepts & Expert Services, Inc
06.2007 - 07.2009
SERVICE CREW / CASHIER
Kentucky Fried Chicken (Elixer Multi Purpose Cooperative)
12.2004 - 06.2007
Civil Engineering Technology Engineering
TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES
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