Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Annalise Patterson

Brampton,ON

Summary

Proven track record in enhancing customer experiences and streamlining inventory processes at Shoppers Drug Mart. Expert in leveraging Microsoft Skills and visual merchandising to boost sales efficiency. Exceptional communicator, adept at fostering inclusive environments and providing mental health support. Achieved significant improvements in customer satisfaction and operational workflows.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Child and Youth Services

City Of Brampton
07.2023 - Current
  • Provided camp activities and passive games for campers.
  • Written reports such as accident, incident. behavioral reports.
  • Delivered tailored care to children and adults, including those with disabilities, fostering an inclusive environment for all participants.
  • Assisted with both educational tasks and artistic materials for programs.
  • Administered care for program participants, including adults and teens, through tasks such as diaper changes, meal assistance, and transfers

Merchandiser (Paid Coop)

Shoppers Drug Mart
04.2024 - 06.2024
  • Removed damaged, expired, out-of-code, and discontinued items from displays.
  • Updated pricing, removed promotional discounts, and applied new ones.
  • Managed inventory by stocking shelves based on backroom lists and restocking carts.
  • Assisted customers in locating products that were not on the sales floor.
  • Scanned items for expiration, reported issues, and ensured timely removal of expired products.


Brand Ambassador Seasonal

Old Navy
10.2023 - 01.2024
  • Folded clothing and restocked merchandise.
  • Assisted customers with fitting room needs and product selection.
  • Informed customers about sales and promotions.
  • Provided rain checks for out-of-stock items, as approved by the manager.

Cashier

Chalo Freshco
03.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Urban Planet
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Diploma - Child And Youth Care

Humber College
Toronto, ON
12.2026

High School Diploma -

St. Marguerite D'Youville Secondary School
Brampton, ON
06.2023

Skills

  • Recreational Activities
  • Mental Health Support
  • Career Guidance
  • Self-Care Strategies
  • Customer Service
  • Sales
  • Microsoft Skills - Excel, Powerpoint
  • Inventory Management
  • Cash Handling
  • Visual Merchandising
  • Product Knowledge
  • Communication
  • Problem-Solving
  • Time Management
  • Project Management

Languages

English
Full Professional

Certification

  • CPR & First Aid Certification
  • High Five Certification
  • Lifesavings Society Certificate

Timeline

Merchandiser (Paid Coop)

Shoppers Drug Mart
04.2024 - 06.2024

Brand Ambassador Seasonal

Old Navy
10.2023 - 01.2024

Child and Youth Services

City Of Brampton
07.2023 - Current

Cashier

Chalo Freshco
03.2022 - 03.2023

Sales Associate

Urban Planet
03.2022 - 06.2022

Diploma - Child And Youth Care

Humber College

High School Diploma -

St. Marguerite D'Youville Secondary School
Annalise Patterson