Annalisa Hanson
Wasaga Beach,ON
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
25
25
years of professional experience
Work History
Homemaker
Self
Wasaga Beach, Ontario
06.2015 - Current
Personal Support Worker
Saint Elizabeth Health Care
Barrie, Ontario
05.2007 - 05.2015
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Ensured that all necessary supplies are available for providing quality patient care.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Observed clinical conditions of patients while providing direct patient care services.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
Cashier/Customer Service Representative
Loblaws
Georgetown, Ontario
01.2000 - 09.2006
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Some College (No Degree) - Personal Support Worker
Edge Academy
Toronto, ON06-2006
Associate of Applied Science - General Arts And Science-Pre-health
Sheridan College Institute of Technology And Advanced Learning
Oakville, None04-2004
High School Diploma -
Bishop Reding
Milton, ON06-2003
Skills
- Point of sale systems
- Cash register operation
- Customer assistance
- Product knowledge
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Safety compliance
- Store organization
Accomplishments
- Graduated Personal Support Worker program with Highest Honours
- Won Jr. Entrepreneur of the year in college
References
References available upon request.
Timeline
Homemaker
Self
06.2015 - Current
Personal Support Worker
Saint Elizabeth Health Care
05.2007 - 05.2015
Cashier/Customer Service Representative
Loblaws
01.2000 - 09.2006
Some College (No Degree) - Personal Support Worker
Edge Academy
Associate of Applied Science - General Arts And Science-Pre-health
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Bishop Reding