Anna Joy Bautista
Sylmar
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Credentialed School Nurse
Los Angeles Unified School District
11.2014 - Current
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Educated students on various health topics to promote overall health and wellbeing.
Clinical Manager
Blossom Ridge Home Health Agency
04.2023 - 08.2023
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Director of Patient Care Services
Amlife
04.2022 - 11.2022
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Quality Assurance Specialist
Healthy Living At Home
05.2016 - 12.2021
- Maintains tight control on unlocked Oasis Documents by monitoring Oasis Status reports.
- Performs a wide range of responsibilities, including Oasis review, FTF, 485/POC, and other disciplines' evaluation, orders, drug profiles, physician coordination, and homebound eligibility.
- Ensures and maintains productivity standards and reports daily chart findings to clinicians and branch directors for timely problems.
- Oversees the Quality Review Deficiency Work Queues' day-to-day operations. Make recommendations to branch directors about low gross margins and over utilization assessment.
- Uses knowledge of Home Health Regulatory requirements, such as Home Health COPs, the Medicare Home Health Services Manual.
- As questions or concerns arise, work closely with the Executive Directors, Directors of Patient Care Services, and clinical supervisors to ensure compliance with all regulatory requirements.
- When the workload needs it and the director or management requests it, participate as a team member by undertaking additional tasks not immediately related to the job description.
- Company sold to Mission Healthcare and became Quality Assurance Manager from December 2021 to April 2022,
Registered Nurse Clinical Supervisor
Los Angeles Jewish Home
10.2013 - 05.2014
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Transitioned to Quality Assurance Coordinator from May 2014 to October 2014.
Home Health RN Case Manager
Healthy Living At Home
06.2011 - 11.2012
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Took samples to complete diagnostic and routine assessment tests.
- Educated patients and families on disease processes, medications and treatments.
- Transitioned to Clinical Coordinator November 2012 to October 2013
LVN Charge Nurse
Los Angeles Jewish Home For The Aging
06.2008 - 06.2011
- Cared for patients' wounds and changed dressings.
- Documented medications administered, treatments, and patient procedures performed in appropriate records according to privacy requirements.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Post Graduate - Teaching Credentialed
FRESNO STATE UNIVERSITY
Fresno, CA06.2015
Bachelor of Science - Nursing
CARTHEL EDUCATIONAL FOUNDATION COLLEGE OF NURSING
Tarlac Philippines03.2006
Associate of Science - Nursing
SAN JUAN DE DIOA COLLEGE
Pasay City Philippines12.1992
Skills
- Patient Care Assessment
- Patient Care Oversight
- Educational Support
- Health Services Coordination
Certification
- Licensed Public Health Nurse
- Licensed Audiometrist
Languages
Tagalog
Native or Bilingual
Timeline
Clinical Manager
Blossom Ridge Home Health Agency
04.2023 - 08.2023
Director of Patient Care Services
Amlife
04.2022 - 11.2022
Quality Assurance Specialist
Healthy Living At Home
05.2016 - 12.2021
Credentialed School Nurse
Los Angeles Unified School District
11.2014 - Current
Registered Nurse Clinical Supervisor
Los Angeles Jewish Home
10.2013 - 05.2014
Home Health RN Case Manager
Healthy Living At Home
06.2011 - 11.2012
LVN Charge Nurse
Los Angeles Jewish Home For The Aging
06.2008 - 06.2011
Post Graduate - Teaching Credentialed
FRESNO STATE UNIVERSITY
Bachelor of Science - Nursing
CARTHEL EDUCATIONAL FOUNDATION COLLEGE OF NURSING
Associate of Science - Nursing
SAN JUAN DE DIOA COLLEGE
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