Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Restocked and cleaned stations and facilities to maintain safety and sanitation standards.
Created new training guidelines, and provided staff orientation and training.
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transitions for both staff and customers.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs, creating genuine connections and encouraging customer retention.
Barista Trainer
Starbucks
09.2022 - 02.2023
Improved barista skills through one-on-one coaching sessions and practical demonstrations.
Worked effectively in a fast-paced environment.
Worked well in a team setting, providing support and guidance.
Learned every menu item's preparation and numerous off-menu drinks to meet customer needs.
Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Excellent communication skills, both verbal and written.