Annabel Susan Jacob
Summary
As a dedicated and detail-oriented professional with a background in dentistry and current enrollment in Health Informatics at George Brown College, I am seeking a co-op position in Change Management & Education or MyChart Support at Unity Health Toronto. I aim to leverage my clinical experience, strong organizational skills, and passion for healthcare technology to contribute to the successful implementation of the Electronic Patient Record (EPR) project. My goal is to support system adoption, deliver effective training, and enhance patient engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Office Assistant
Our Family Health Dentistry
02.2024 - Current
- Played a pivotal role in resolving customer complaints or concerns, demonstrating empathy and understanding while working to find practical solutions to various issues.
- Supported the dentist in providing quality care to patients through accurate recording of treatment information during appointments.
- Enhanced office efficiency with thorough management of patient billing, insurance claims, and payment processing.
- Improved patient satisfaction by efficiently managing appointment scheduling and cancellations.
Dental Senior House Surgeon
Government Ernakulam General Hospital
11.2022 - 11.2023
- Diagnosed and treated various dental conditions and performed routine dental procedures.
- Accurately documented patient information, treatment plans, and procedures in EHS system and updated patient records in real-time during consultations and treatments.
- Tracked patient progress and managed follow-up appointments using EHS tools.
- Developed proficiency in various dental procedures, such as teeth cleaning, extraction, and cavity filling, ensuring comprehensive care for patients.
- Ensured accurate record-keeping by diligently updating patient charts with relevant information after each visit.
Junior Dentist
Kairali Dental Clinic
07.2022 - 10.2022
- Maintained an up-to-date knowledge of current developments in dental technology by attending continuing education courses
- Managed all aspects of patient records including charting, filing and updating information on computer systems
- Assisted senior dentists in complex treatments, ensuring precise execution and successful outcomes.
- Educated patients on the importance of preventative dental care, leading to a decrease in cavity occurrences.
Dental Intern
Mansarovar Dental College
06.2021 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Instructed patients on routine health care and proper checkups
- Compiled data from surveys conducted during patient visits to assess overall satisfaction levels
- Participated and organized oral health camps and dental awareness programs
- Prepared and submitted syllabus oriented charts and models for dental sessions
- Assisted senior dentist in minor and major surgical procedures
Education
Graduate Certificate Program - Health Informatics
George Brown College
12.2024
Bachelor of Dental Surgery - Dentistry
Mansarovar Dental College Hospital & Research Centre
06.2022
High School - 12th Grade
Sacred Heart C.M.I Public School
03.2016
Skills
- Ability to work in team
- Excellent verbal & written communication skills
- Good diagnostic skills using Clinical knowledge & x-rays
- Environment & independently
- Good computer skills (MS Office)
- Clinical Practices
- Diagnoses
- Surgery Management
- Medical Records Maintenance
- Predictive Analytics
Certification
- Certified Dentist Under Kerala Dental Council, India
- The Data Science of Healthcare, Medicine, and Public Health
Health Industry, Data Science - 2H 32M
- SQL and Relational Databases 101 (By IBM)
SQL/ DATABASE, 3H
SQL and Relational Databases 101 | Cognitive Class
- Python for Data Science (By IBM)
References
References available upon request
Languages
English
Full Professional
Timeline
Dental Office Assistant
Our Family Health Dentistry
02.2024 - Current
Dental Senior House Surgeon
Government Ernakulam General Hospital
11.2022 - 11.2023
Junior Dentist
Kairali Dental Clinic
07.2022 - 10.2022
Dental Intern
Mansarovar Dental College
06.2021 - 06.2022
Graduate Certificate Program - Health Informatics
George Brown College
Bachelor of Dental Surgery - Dentistry
Mansarovar Dental College Hospital & Research Centre
High School - 12th Grade
Sacred Heart C.M.I Public School
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